Clarion Inn & Suites Roswell

Exceptional

N/A No elevator!! Lobby smelled straight up musky The lobby was hot. The side door was locked with a sign that said fire exit. So if you're outside you have to go all around to the front. I just ended up canceling the reservation that day because of the things listed above. I was quickly given a reversal. We ended up going up the street to Quailty Inn.

NOTHING! I liked nothing about this place it’s horrible all around from the staff to the horrible smell all over the hall to the dirtiness of the place!

Bad

Location was ok. Room was clean. Double Queen room, one bed had no comforter, just sheets and a small thin blanket. Faucet leaked and shower handle was broken. Tub was patched up in several spots. Beds were pretty hard and old. Carpet in the hallway was stained and old. Breakfast was bad, very little choices, watery eggs, no butter. Cooler was set to 68 but somehow went to 53 degrees during the night and the room was very cold by morning.

Clean very friendly and welcoming The pool was closed

Pool and spa was closed and the whole building was maintained at an extremely high temperature. Nothing to do at hotel.

The property was not clean or well maintained. The photos shown on their website on and Google are either old photos or enhanced. Upon checking into our room we noticed food crumbs in the floor, the tabletops not wiped clean, a large crack and stain in the shower pan and what appeared to be fences on the side of the toilet. The front desk clerk was kind when these issues were brought to his attention and placed my family in another room. It was a little cleaner. The bathtub was in poorer shape with paint missing, burn marks in the carpet and pillows with either stains or burn marks on them and mold on the bathroom ceiling. While sleeping we began smelling what smelled like sewage. We booked here for two nights and touched out the first night then booked somewhere else for the second night.

False advertising! They listed an indoor pool that wasn't even functional and took my booking. When I asked for a refund, they marked me as checked-in and ghosted the booking agent. They pick up personal calls but deliberately ignore the platform's calls. Despite sending a cancellation request, they claim they never got it and just kept my money. Avoid this place at all costs! ​I didn't even spend a single night there!

Staff failed to find my phone charger that was left in the room even though i called befor the next check in time after checking out.

It was a terrible night, the room was dirty, the restroom wasn't clean, the toilet wasn't working properly and the shower didn't work at all !!! TERRIBLE

Comfortable and location I was chased by my ex husband. Was trying to kill me . We were yelling for about 30 minutes in the hall and escalated outside to the front parking lot. All the way to the front office. My mother asked the front desk gentleman to call RPD and he refused watching me run from my husband all the way to the breakfast area. Was extremely RUDE to my mother for asking for help. I could have been killed right in the front lobby and the Gentleman working front desk did NOTHING. I will never return to this motel again.

Pool área not attended No enough plates eggs finish before time no refill for breakfast O

The guy at the front desk was helpful and friendly. He accommodated my family just as I had requested. The towels were clean and smelled fresh. The hallways were filthy and all you smelled was cigarettes. Our bathroom had a mildew smell. The wall behind the toilet was rotting away. The sheets on the bed smelled dusty and old.

It was a great location. The building layout was different but I liked it. The room was good sized. Breakfast was not great. Overall for the price of stay there again.

It was dirty, electric outlets were sticking out, bathtub was peeling, and it was very dirty! I expected a roach to greet us!

Air conditioning was cold and there were restaurants within walking distance This hotel is disgusting! Floors and walls are filthy! Our room was not cleaned properly, we found objects under the bed and on the entertainment center. The tub had HAIR and soap scum in it!!! The staff was so rude and would not answer any questions about refunding our money so we could go somewhere else. Our hands were tied and unfortunately were stuck staying there. I had to clean our room myself. And their "Breakfast" was a joke. One waffle maker, some scrambled eggs, and cereal. . No juice, fruit or anything else. And we got there early. Also, the hot tub was out of order. Which was really one reason I chose this hotel to begin with. The hallways stink, there was horrible odor of cigarette and Marijuana all up and down the halls. This place is a slum. Do not stay here!!!!

Great location, breakfast was available in separate dining room. I didn't eat because it was full with a softball team but my family members who ate liked it. Large centrally located indoor pool looked great to me but kids in our group saw something floating in pool so they got out. Room was clean, smelled very fresh, larger than expected and very comfortable. I would definitely stay here again. Back door required key for entry providing an extra layer of security. No complaints.

Anthony from California

Not the best layout for a hotel.