Best Western Sandman Hotel

Try to park as close as you can to the front desk of the hotel. A car got their back license plate stolen.

:$

I would stay again. Ever quite

Location, parking, staff, breakfast included, free parking, restaurant next door, comfortable bed, coffee pot, microwave and mini fridge included, hotel has pool and hot tub. n/a

Do not stay here!! It's a safety concern, the doors do not latch when you close them there are homeless men outside your room that won't shut asking for water and digging through the trash not to mention the giant cockroach you'll find in the bathroom where the shower doesn't spray in the shower so you can't use it and the bathroom has that weird moldy smell, be careful you don't lose the batteries to the remote with the missing back while you're trying to relax on the very questionable beds that move when you get up, and if you going during the summer don't expect to use the pool it will be under maintenance, you'll probably feel more and more uncomfortable the longer you stay there and decide it's safer to load your children up in the middle of the night and drive them hours home where it is safe and clean but don't expect help from anyone that works at this establishment they are useless and will refuse to give you a refund on your unsafe and unsanitary stay.

Don’t recommend at all not due to property but staff wasn’t helpful we got robbed and our room was tampered, didn’t even get to sleep the night only stayed 40 minutes and left 6 hours and our room window was tampered with proof CAMERAS WERE CUT OFF NO HELP FROM STAFF SUSPICIOUS ACTS BY SECURITY

Everything is comfortable and satisfied. Nothing

Staff was wonderful

Room and meal were great. Staff was friedly and polite very impressed with they way they were always handy to help and made you feel welcome. Bed slid across floor need new brakes or pedestal frames. Disappointed that the pool and spa were not open, I was looking forward to using them.

Exceptional

The room was ok. The restroom had left over hair on the products like shampoo and wall, The floor looked cleaned but it was definitely not. The pool was out of service,

The bathtub was cleaned right in both rooms after switching me, found hairbon the first room bed, and sink was dirty, second room after change hair was all over the bathtub. I had to wash it off and run the water to clean it so I can shower. Gave up on trying to get an other room. Also the lobby bathroom was out of order almost peeded my self due to no bathroom available. Also book said check out is 12pm but got a call saying chreck out is 11am. They were nice checked put at 11 30pm

👍

Room clean, nice staff but tbey need to remodel, they have moldy smell and my shower was leaking from the tub to the other side of the wall

the location doesn’t feel safe. The furniture are old and the bathrooms really need to update.

Breakfast was great, room was large and clean, parking was easy, and hotel was close to old sac and golden 1

I was put up in another room where there wasn’t a TV remote, shower head was spraying everywhere and something was wrong with the AC, it was very loud and let in a ton of moisture, also the bed either had starched sheets or they wrapped mattress in plastic, I woke up sweaty wet many times. One of the good things was they have laundry room. Worded part about this stay was it costed me about the same as Hilton or Marriott would have.

Selected the property because it was inexpensive Room was dirty: sheets didn’t look like they had been changed since they had some crust and stains, there was tiny pieces of glass in the sheets so we slept on top of the sheets, and walking around the hotel room turned our feet black and floor felt grainy.

Absolutely nothing! Absolutely terrible experience. The biggest issue was the complete lack of communication from the staff and management. Customer service was practically nonexistent. Staff members were unhelpful. Don't waste your time, money, or energy. There are plenty of other places that will treat you with far more respect and professionalism.

“Room was not clean. I found a bug on the bed. Very disappointing experience. Cleanliness needs major improvement.”