The Ponce St. Augustine Hotel

Very clean and good place to stay for a value. Also very close to Historic area.

Enjoyed the stay. was like an older style era that may remind of a bygone era but facility was nice, pool looked big, and we enjoyed it. There is a train track at back of hotel so you may want to ask to be placed away from the back of the hotel, although we didn't hear any noise during the night but we weren't at the back of the hotel.

Smells

I really enjoyed the stay, the only improvement I would suggest that would set the hotel apart from otbers in the area is "adults only" pool access after 10 pm. I would be willing to pay an extra $20 to enjoy the pool between 10 pm and 1 am without kids playing around the deck and splashing into the hot tub while i am trying to relax.

Other than that, the room was very clean and well maintained. The pool area, however, needs quite a bit of maintenance. There were noticeable stains around the pool, and the furniture is very outdated. I feel the pool area would benefit from more regular maintenance and updated furniture to improve the overall appearance and guest experience.

Location was located near all tourist spots. Staff was excellent - friendly, professional. Room was comfortable and very spacious.

Check-in person was very nice. The cost for two small dogs -$50 - was almost as much as the room itself. We also had to pay a $15 resort fee onsite. No breakfast included. We were put in a room around the back, which would have been fine, if it weren’t for the freight trains that run frequently right alongside the back of the hotel. Otherwise, it’s in a convenient location; you can walk to several restaurants and it’s not far into the downtown. There is a Lain restaurant onsite, but we didn’t eat there.

Close to Historic District No complimentary breakfast

Third time here great property have another trip in the next couple months for my birthday, can't wait to come back

It is a bit older hotel, but it's very well maintained and clean. Staff is very friendly and helpful. It's perfectly located, you could easily walk to the Old City and other nearby area attractions. It is up against railroad tracks, but fortunately even when trains are passing, the noise isn't much above the air conditioner. All in all, great place to stay, will definitely stay again

The room was a great size, plenty of space and it was very clean. The hotel was close to downtown, which is where we spent most of our time. The staff at the front desk were very nice as well. The only "negative" thing I would say is that the hotel is very close to railroad tracks, but we knew that when we booked the hotel, and it wasn't really a problem, as we were in a room facing the road. Although, that was a little noisy........

Good place to stay

The property was very clean and staff was very accommodating. It was next to the Welcome Center which provided a shuttle to downtown welcome trolley. The phone in the room was not connected. The paint was peeling in the bathroom. Staying on the road side of the hotel was very noisy. The hotel badly needed a facelift.

Clean toom

Exceptional

Nice place for price would stay again

Staff was very friendly and helpful. Room was dated and Railroad directly behind our room.

Price, staff was friendly and it was cool and comfy. The coffee maker/coffee was pretty awful. Made a mess making it and it tasted horrible.

Superb

Being on the ground floor right at the pool was great Hot tub wouldn’t stay on or hot properly