Studio 6 Extended Stay - St Louis, MO - Westport/Craig Road

Bad

Please dont provide the leads for these kind if substandard hotels in Expedia. We travel with no clue. And we got stuck in this dirty nasty place. The front desk is so arrogant, the carpet is so dirty and smelly. Dont recommend anybody to stay at this place. We deserve refund and to get a towel we have to go to the front desk with the dirty ones. All in my lufe i saw this dirty and rundown place or stayed . Please process a full refund.

One month ago, a family member

The quiet peaceful Not to clean

The kitchen was nice

Had to file a complaint with customer service They charged me an additional 82$ for a deposit on the 8/6 stay and said it would be refunded within 24 hours still today on 8/12 no refund. Customer service said property hasn’t processed it yet Howe they won’t answer there phone. Customer service team could not even get them to answer

The seating area outdoors was perfect for our evening wine together. 24-hour security let us wander back late without worry.

I booked a stay from August 1–9, 2026, but had to leave after only two nights because of the poor condition of the room and lack of customer service. The room had a strong, unpleasant odor that gave me a headache. There were also several cleanliness and maintenance issues, including dirty floors and carpet, a dirty microwave and stove, a loose kitchen faucet, a constantly leaking bathtub faucet, and a bathroom door that was difficult to open and close. The room door was extremely difficult to operate from both inside and outside. When I asked the front desk for help, the clerk was not welcoming or helpful. Since I arrived Saturday night and the office could not resolve the issues until Monday, I stayed two nights hoping to speak with the manager. Unfortunately, I was unable to get a refund for the unused nights. The hotel said Expedia had to request the refund, while Expedia said the hotel had not responded to them. Overall, this was a very unpleasant experience. I would strongly recommend checking other options before staying here.

Very good

Outside property is unkept. Rooms are ok. We did see some cockroaches in our bathroom. No amenities were available other than WiFi. They do not provide any type of kitchen equipment. Bed was uneven. Carpet in room was stained. Kitchen area has not been mopped in a while. Stove and oven did work good.

Nothing They lied in their description about having 3 beds. This place was gross and horrible. There were roaches running around in the bathroom at night.

Bad

I came after hours so I called the number on the door...The lady that answered is the same person to check me in...I don't know if she was just tired but she had the Nastiest attitude for a front desk worker...Made my stressful day a little worse....but when I got to my room and sat down for a bit I was better....And then, Morning staff was No better... People are so mean and inconsiderate now. The room itself was nice. The pillows were extremely thin...very uncomfortable...The staff is Unbelievable Horrible and Unfriendly.

Attitude and the feel like it was a shakedown. Felt I was on the verge of being taken advantage of. Never saw room. Lobby was clean.

Nothing For it to be Maryland Heights, I thought I was on the northside somewhere.

This hotel lied about all the things on their website. I do not ever recommend for anyone to stay at this place. They will charge you twice after booking your room as well. Do not stay here.

I tried to go down to the lobby and return the key but the front desk was locked. But, my room was clean it's a couple of towels on the floor

The room and no towels

The manager was RUDE AS HELL!!! AND REFUSED RO RETURN MY DEPOSIT

The front desk moved me to another room, but that room also had bugs. When I asked to be moved again because I didn’t feel safe sleeping there, I was told there would be an additional charge for another room. Charging a guest more money after placing them in multiple infested rooms is completely unacceptable. The property itself was in terrible condition. The bathroom had mold, the grounds were unkempt with overgrown grass, and the entire motel looked neglected and poorly maintained. It was obvious cleanliness and maintenance are not priorities here. I expected a basic level of cleanliness and customer service, but this stay was one of the worst hotel experiences I’ve ever had. Thankfully, I documented everything with photos and videos. I strongly recommend that anyone considering staying here think twice. I certainly won’t be back.