Cocoplum Beach Hotel

Excellent location, beautiful beach, easy to get transportation to the city center or any other place on the island Pool could be a little bigger but it’s ok

The hotel feels run down. There were issues in our room every day. Starting with the hot water… the AC. The front desk people really wasn’t as nice and accommodating as they should be.

Very relax environment, private beach very good staff Easy access to all hotel amenities and beach

I visited San Andres to celebrate my birthday with my family and the hotel staff was incredibly friendly and warm, they definitely made my day very special. Also the room was even better than the pictures! I had a lovely stay. Although it's not the hotel's fault, unfortunately the beach in front of the hotel was not nice at all compared to the rest of the beaches in San Andres. It was covered in a lot of seaweed so it didn't have the bright blue colour you normally see in the other beaches of the island. A member of the staff told us this happens in certain seasons, so make sure there's no seaweed when you plan your visit.

There was no hot water for the shower every morning..we would have to call the front desk to make sure they have the engineers turn it on..I asked for an iron and ironing board which never came

Restaurant very good. Quiet and nice to relax.

The facilities and the quiete Nothing

For the last five years my vacation preference has been San Andres and Cocoplum is my choice Customer service, private beach, peaceful.Just awesome. See you all in 2026. N/A

Friendly staff and location.

the placement on the beach. la ubicacion en la playa Pagar 200 dólares por noche resulta excesivo considerando la precariedad de las habitaciones. Una verdadera vergüenza. Paying 200 dollars per night is excessive given the poor condition of the rooms — truly shameful.

The beach area needs to be care

The location is fantastic, the beach is very nice the room we booked was exactly what we wanted and very confortable There is nothing bad or negative to say about the hotel for the family was an exceptional trip to this hotel

Dogs

I think the rate is too high for what the hotel offers, the pool is horrible for the old facilities

Apparently I somehow how made a mistake in booking the 11 year old child . The night registration was very uncooperative . He requested something like $300000 pesos more per night for a simple little boy . So we rebooked a better hotel for a much better price more near the activities in the city center . I don’t really want to hurt anyone , but because of this stupid greed for more money they lost $2000 more in a cancelled booking for the remaining nights . This is a little bit mean , but I guess paying customers are easy to find and they are booked full so they have the power to turn away the booking . HA it looked pretty slow there to me so I believe it was costly . My family was pretty exhausted from the days traveling . Not really very happy with the hour of additional stress waiting to check in than was to late at night to find food for my hungry tired family .

The hotel was bit pricey, yet there is no better location with beach beds included. The restaurant is on the site and decently good. The breakfast was excellent. The beach is nice and not crowded. The warm water is from solar, so sometimes there is none in the evening.

Location and beach-front Construction and renovation in the building

Pleasant

Seaweed was horrible … no clean up .. alot of sand flees while we were eating on the beach… hotel surrounded by abandoned hotels/homes… garbage everywhere… so sad

beach within a few steps from the room. found a couple of critters in the room. they were killed immediately after reporting it to the front desk.