Motel 6 San Antonio, Tx - Frost Bank Center

nothing room was not available had to get a different room or wait until the room i reserved was available. there was flies in my room and bugs too.

Bad

Welcome friendly staff.

Yes

Exceptional

Horrible! Room was dirty. Bathroom door was busted up. One pillow per queen bed. They apparently were out of pillows due to being stolen. Two bath towels only due to also being stolen and they would not give you extra ones. Only if you ask for cleaning service they will swap out towels. Only one toilet paper per room, had to keep asking for a roll. Pool was dirty green. Stayed at many motel 6 but this was the worse.

Horrible! Room was dirty. Bathroom door was busted up. One pillow per queen bed. They apparently were out of pillows due to being stolen. Only two bath towels too due to also being stolen and they would not giving you extra ones. Only if you ask for cleaning service they will swap out towels. Cleaning service was at 11am. Only one toilet paper per room, had to keep asking for a roll. Pool was dirty green. Smoke detectors were not hooked up in any of the rooms and we booked six rooms. They were either laying on the shelf or missing. Stayed at many motel 6 but this was the worse.

Nothing Refrigerator was broken down the room looked tacky and the walls paint looked terrible and tacky.

The receptionist was very friendly and helpful. Room was cheap. The handle on the sink broke down when I tried to wash my hands. The floor was super sticky, room smelled like cigarettes and the bed was so stiff.

This was the most horrible experience I’ve ever had. We rented a room to go watch the Spurs game chose the location because it was close to the frost . When we return from the game, as we entered the room there were other people in our room. All of our belongings were stolen, and the people that were in the room had all kinds of drugs and of course we called the police went to the front desk cameras everywhere. Nobody saw a thing.. I’m just glad we were safe. Super scary and has definitely changed my perspective on Motel 6. They did not help us at all and we’re elected to even refund us, especially after this type of experience and they stole every single item that we had in that room duffel bags skin care, hair, care, clothing, shoes, every single one of our items were stolen and they rented the room to other people at the same time that it was supposed to be our room for the night

Originally booked because of the distance to the frost bank center. Everything. Filthy! There was tar dripping from the door frame and all over the walls. Soon as I opened the door, roaches scattered. The chair was busted up as well. Someone had taken what looks like ashes and wrote gang numbers on the walls. Blankets were nasty feeling and so many burn holes and the beds felt more like a mattress pad rather than an actual mattress. Front desk did not act surprised at all, we ended up staying somewhere else with no refund offered here. Do not be fooled by their pictures, wish I could add more to my review.

To many noise by people,

The ice machine was full and working wonderfully. The room was terrible, the bedding was old with cigarette burns and the pillow pillows on the bed look like they were from the 70s.

Very good

Bad

Absolutely terrible experience. I would NOT recommend staying here at all. From the moment we walked in, the place smelled horrible—like a mix of mold and something rotten. The floors were filthy, clearly not cleaned in a long time, and everything just felt unsanitary. The sheets were burned and looked like they hadn’t been replaced or properly washed… disgusting. The room itself looked run down and poorly maintained. Even basic things were falling apart. To make things worse, the pool was completely green, full of trash, and looked like it hadn’t been cleaned in forever—definitely not safe or usable. On top of all that, the lady working there had the audacity to go check the room like nothing was wrong, instead of addressing the issues. Completely unprofessional. Overall, this place is extremely neglected, dirty, and not worth your money. Save yourself the headache and stay somewhere else.

Disgustingly dirty

Disappointing

I chose this hotel because it was close to the Frost Bank Center, where I was attending an event. The hotel room had some noticeable issues, including dust on the floor and air conditioning system. Additionally, the restroom door needs to be replaced, and a new paint job would greatly improve the room's overall appearance.

The hotel room had some noticeable issues, including dust on the floor and air conditioning system. Additionally, the restroom door needs to be replaced, and a new paint job would greatly improve the room's overall appearance.