Oyo Hotel San Antonio Lackland AFB/Seaworld Hwy 90 W

Traveled 5 hours, for a Surgery consult and made reservations through Expedia. I wanted to change locations of same chain motel because it would be closer to my Dr. Appt. The motel DID NOT answer. Expedia calls to change rez. They know who is calling and REFUSE to answer because if this! I had to pay penalties, which is the entire cost of the room!! I had insurance, DID NOT help!!! All of these Palestinians, Iranians, whichever, come to Our USA, act like they are better than most, and are NOT helpful!!!

This place exceeded my expectations. Friendly staff, great location close to everything. Definitely going back again.

It was completely different from the photos shown when booking. I tried to ignore it and just sleep for night, but seeing cockroaches was shocking. It was the worst experience.

When we first arrived we didn’t have hot water but it was fixed immediately and the staff was very helpful and nice. Our room was clean, they accommodated our needs. Would visit again!

Honestly it’s horrible Dirty smelly it looks like a prostitution ring

Room was nice and big beds- facilities looked a bit dull and in need of renovation. There was a no-pet policy, however, there was a dog barking for hours close to our room. The tv in the room was extremely tiny but did its job. No major complaints, my family and I slept good and there are breakfast restaurants close by. Good location

Close to where I wanted to be Used to be spectacularly clean and always up to par not so much these days

It was conveniently located to were I needed to be

Tiny pillows. Loud AC

Went for Air Force graduation for 3 days and it was perfect. Close to the base barely had to wait in traffic.. the outside looks janky but once you go in the room you'll settle in just fine. I'd stay again. The workers and receptionist were more than accommodating. it's 15-20 min from river walk. And close to all main attractions. easy in and out since it close to getting on the highway. Plus there's a Mexican restaurant called big poppa tacos that's like 7 min away from the place and it was 🔥.10/10 large portions for the low low. Again it looks crazy from the outside but those be the best spots and hidden gems

Exceptional

Clean room good customer service

Superb

Cost effective Felt sketchy to stay, no deadbolt in room

Good

Nil concerns about the room staff ok air conditioner worked wel easy parking

Exceptional

Good

Bad

Nothing. Please don't stay in Oyo Hotels This hotel was falls advertising. Those pictures of the room are NOT the same when you see them in person! The moment we saw the room. We turned in back the key. It smell like smoke. The blankets had cigarettes burns on them. The blankets where not washed and had a heavy sweaty smell. The couch was dirty and smell as well. I am not the type to complain but this was too much! I am in TEARS!!!! I drove from California to Texas! We come to a dirty nasty room!!! FALLS ADVERTISING!!! I was lied too!!!! I was robbed I want my money refunded!