Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Room was nice and clean. I love that the hotel is in walking distance to the Riverwalk. Staff was exceptional especially Dolores. She was a pleasure to speak with. Very friendly and helpful and I especially enjoyed personality. Parking should be free if not using the garage. Most of the outlets in the room were not working. Internet kept going in and out.

Good service.

It is not hospitality when you get charged for parking spot when you are not there.

Superb

Room was moldy had a musty smell bathroom wall was rotting out no amenities at all in the room ask staff about an upgrade or changing to a different room and said most of the rooms are like that and since I went through Expedia, he couldn’t do anything

Pleasant

J

Fairly close to Riverwalk and the price was good but it was a bit dingy and walking back at night under the bridge was a bit nerve racking.

It was ok for the price…. They stick you with a $20 parking charge which if I would’ve known prior than I would’ve stayed somewhere else.

Exceptional

Clean room.

good service and overall very well for the price we paid. staff was friendly. very disapointed to get caught off guard, no warning regarding the charge for parking on the premise! the reservation should a.) let the customer know about the fee to park, b) let the customer know how much the fee is to park c.) give the customer the option to pay at the time of reserving , pre-paying should also give a discount

Elevators were not working and we had the 4th floor , beds are hard and the toilet wouldn’t flush we had to open the toilet bowl

We were there for a night and room smelled musty.

Very good

f

Location Parking rates are ridiculous! And a lot of homeless ppl.

Exceptional

Exceptional

This place wasn’t worth the money, no amenities in the rooms, it was dirty, halls were hot and smelled, the First Lady we met was rather abrasive about check in, paying for parking is absurd! Definitely will not be back or suggest it to friends it I’m not sure what the plus stands for other than you pay for stay plus parking! Very unsatisfactory!