Super 8 by Wyndham San Antonio Pearl District / Downtown

The motel was torn down I am trying to get my money back. I paid for nine nights in advance.

This place was horrible. I changed one room that had broken side tables and no lock to another room with broken doors dirty floors sir. It was nasty couldn’t go anywhere else because by the time I got to San Antonio it was already 12 o’clock in the morning and I was too tired to try to find another hotel and lose money. This place was a dump.

Poor

I don't think the the floor was swept before we got there. There was hair everywhere. It was disgusting. Shower handle was broken and the toilet paper had pee stains on it. It was pretty bad. Took about 2 hours to get towels to the room since the front office was closed for about 6 hours. I've stayed at this franchise before in other areas and usually have a great stay unfortunately not this particular location.

Bad

I liked that the air conditioner worked great. That’s about it. I have never written a bad review before, and I have traveled a lot. But this place is a pit of despair. Everything, including the floor was filthy. We had 1 bath towel and one wash cloth for 2 people for 2 nights. Also, not much toilet paper. On our 2nd evening, our door key ceased to work. We went to the office and got our key fixed. We asked for a roll of toilet paper and a bath towel. She gave us tp, which was a “relief”. But the towel she gave us, upon inspection, did not seem clean at all. Like, she had gone through the dirty towels to find the least dirty one, folded it, and gave it to us like a fresh clean towel. The filthy little coffee maker had a used coffee pod in it and there were no unused coffee pods. Just the general filth and smell of the place was nauseating. I will say the clerk at the desk was very courteous and friendly.

Location This was one of the worst places I’ve stayed. The property felt very run-down and had a shady atmosphere. My room smelled like someone had tried to cover up cigarette smoke, and every surface seemed dirty. I wasn’t even sure if the sheets or pillowcases had been changed. I had to wear slippers just to walk around the room because the floor felt grimy. There was a large red hairball on the bed and a used washcloth dried up and hanging over the shower rod. Overall, it did not feel clean or well-maintained at all.

Breakfast When they were out of syrup or coffee creamer and muffins

Location was not safe

Bad

Bad

Cheap price, nice staff. That's about it. The floors were absolutely nasty - walk on them barefoot and it will leave your feet black. Never staying at this location again, even if it means paying double elsewhere. Not sure what happened to the service here, but I have stayed prior and it was never like this. Absolutely disgusting.

Excellent front lady but room was run down, no towels, saw bugs and just looked like a motel people lived at. Good location to downtown.

It's really quiet nobody is making noise o loud music come back to my room and I can sleep comfortably Me staying more time coz it was really nice but so sad I couldn't stay longer

The room had broken locks on door and there was no locks on the conjoined door. The lights didn’t work in the room, room was not clean.

Microwave didn’t even work Not a safe neighborhood

The staff was amazing! Courteous, helpful, caring and kind. A fun staff, with very welcoming demeanor. Grounds/cleaning staff went above and beyond

It was a waffle..literally..that's all they put out. And I couldn't take it to my room he said I had to eat it there Broken lock on my door. Bad location lots of people hanging around outside

Towels were dirty in our room. There was no garbage can in our room. Not enough towels for two.

The price is great. Please don't change. Bath tub is somewhat dirty. It has soap scum. And the water is not very warm.