WoodSpring Suites San Antonio UTSA - Medical Center

Exceptional

Good

Location! Front Office closed overnight.

Location! Can walk to Walmart, Sam's Club and restaurants. Bus stops in front of hotel that takes you downtown. Front Office closed overnight.

Always Clean. Mattress could be better though.

Disappointing

No staff up at front when checking in.. smelled horribly ( cigarettes and marijuana) dirty floors.. dirty bed, bugs, tv not working/ remote.. elevator not working from 4th floor. Will never stay at this place again.

THEY WERE OVER BOOKED AND I DID NOT GET THE ROOM I WAS SUPPOSED . THEY STATED IT WAS AN ISSUE WITH THE 3RD PARTY BOOKING .COM

Exceptional

Nice place that is wy use this hotel for the second time me and my family have a good time thank you

Superb

Bad

Super clean !

I was very happy with my stay at the hotel. I needed a place to stay for 2.5 weeks until I got my apartment. I knew that I would get tired of staying in a small hotel room and having to eat out every night so I wanted to pick a place with a kitchen and a large fridge. I was a little hesitant at first if it would be a good option based on other reviews being all over the place but decided to book it and I was very happy with my stay. The room was very big and I had a couch in it as well. The room itself and the hotel was clean and quiet and the staff was friendly. This hotel is for people that need something simple. If you are looking for a place with a pool and daily breakfast and amenities this is not the place for you but if you need a big room where you can cook yourself and don´t need those extra things, this is perfect. The area itself is also great, there is a Walmart within walking distance and a lot of restaurants close by as well. They also have washers and dryers where you just pay using an app so very easy and I never had to wait for a washer or dryer to be available. Overall this was great value and I would stay here again. The only thing that I would say is that the cleaning schedule was a little confusing because nobody came to clean on the day that I was told but then they came on a different day. So I had to go a couple of times to the front desk to get change of towels, toilet paper and trash bags which was not a big deal.

Bathroom sink was clogged up and there’s no coffee makers in the rooms. Overall good price to just go sleep and get out.

The front desk staff including management was very rude and unprofessional.

Amazing front desk people very helpful room was amazing highly recommend

Pleasant

Superb

I really love this hotel; it was built in 2022 and is spotless throughout—there’s no accumulated grime like in places that aren't cleaned properly, and the mattresses aren't stained. The front desk staff are very friendly and provide quick service. I love this hotel—thanks to everyone for such excellent service.🤗