SureStay by Best Western San Francisco Marina District

Really nice to be able to make waffles!

Location was good, room was spacious enough for San Francisco. Unfortunately, very poor customer service., room had ants everywhere, ask to repair light on the side of a bed, but never happen, fireplace promise to be working, never worked. Most disappointing thing was parking-staff kept parking spot for somebody “special”. I would not recommend that place

The hotel does not have an elevator (or at least one that clients can use), and we had to go upstairs with a couple of heavy bags (there was no description about this point in the website). The parking provided is first come first served which means you have to be lucky to park there or go around until you find a parking spot nearby. The complimentary breakfast is basic with frozen cupcakes and artificial juice. The location is good though...

The room was very big and nice. Parking.

The rooms are ok, the parking is very limited, they do not have enough space for their guests but they recommend you to park on their side of the street or in the parking garage two blocks down, however they do validate parking for you, when you leave the garage, you have to pay for own parking. I will not be staying here again. All they had for breakfast was waffles, that's it!

Location and breakfast Limited parking.

Very good

Very good

Amazing value for money

The rooms were clean and the breakfast had decent variety. The only inconvenience was the parking lot. The hotel just had no more than 15 spaces available for guests so you have to look on the street for something available and you to park super far from the hotel

Location and rooms Has no elevator

This hotel was conveniently located and had some nice food and shopping options close by. The hotel was fairly clean. There was a huge crack in our shower wall/liner. Onsite parking is limited and two of our four nights we had to find other parking spaces. Luckily we were able to find spots not too far away. The breakfast options were fine.

It was quite.

I didn’t have breakfast at the hotel, not much selection. People were too loud late hours of the night. Pillows were very uncomfortable.

Very good

Good hotel to stay at really close walking distance from fisherman’s wharf. Could use more parking spaces but overall really good place to stay.

The toilet is clogged and the flush isn’t working the whole time we were there. When asked for assistance they said it’ll be fixed by the next day we checked out.

missing an elevator, hard to carry luggages up and down the strairs, not much choices for breakfast.

Superb

We booked this place because it advertised parking. However, when we arrived, there was none. We also ran out of the limited toilet paper in the bathroom. When we called for more, they promised to bring it right away, but didn’t until we called again to remind them. Then, they hung up on me rudely.