Days Inn by Wyndham San Jose

All right! Hello, I stayed in the room on June 16–17, but the condition of the room was significantly below the standard advertised on Booking.com. The room was very dirty, the walls were damaged and worn, the laminate flooring was swollen and damaged, and the bed linen appeared dirty. In addition, breakfast was listed as included, but no breakfast was actually provided. I have photos documenting these issues. Due to the poor condition of the room and the missing advertised amenities, I would like to request appropriate compensation and a partial refund.

Absolutely filthy dirty. Amenities? You mean the blow dryer that blew out sparks? Disgusting. Dirty. No help or offer to move rooms.

Room needs updating and maintenance. Needs new blankets and sheets. Burn marks and holes in them

Although the staff was helpful in getting me a room, I quickly noticed the phone was disconnected, and the bathroom dingy and dirty evident of years of use. The staff returned to the room, moved the bed to access the phone hookup, revealing tons of dust and dirt. After changing the cord, phone still didn't work and he left. The bed was awkwardly made up with the top sheet on top of the blanket. Who wants to sleep with a scratchy blanket next to their skin? What?! While trying to salvage the night before a big hike, I realized I could not drown out the booming music nearby. So I packed up and returned to the office to drop off the key. Staff did not suggest a refund, or anything, so I left driving, an hr and half back home without going on my hike. I'll never again trust Days Inn. Why not call the police and lodge a noise complaint? I'm sure the city of San Jose has noise ordinances after 11 pm. Never again.

Dirty and bad odor room

The hotel staff are very friendly and down to earth. We loved it with little ones.

Superb

NOTHING. One of the worst hotel experiences ever. The room was filthy. There was a peep hole going to the outside of the room that others would be able to use to look in. The sheets had cigarette burns (non-smoking room) and looked to be dirty. Stuff was falling apart. The room was DISGUSTING. There was dirt caked on the walls and throughout the room, holes in walls/doors, mismatched paint from very poor repair work, the smoke detector was removed, the door look latch would not lock, etc. I wish I could share a video on this review because that is what was taken as evidence of how bad it was. DO NOT STAY HERE!

Management was good and accommodating It was old dinghy and dirty

Bad

Decent| needs to upgrade furniture|

Everything good.clean and fast availability

Good

They need to clean

Bad

Good costumer service and excellent room prices! If you’re looking for somewhere to stay not to pricey I would definitely recommend this place.

need to send inspector to check the hotel, ice machine was nasty, room was bad, bath room not clean, smell by the office.

WiFi was down almost the whole time. Pool looks like something out of a bad movie - green, frogs, dirty. Smelled like pee everywhere. Residents wandering around at 3 am with domestic disputes. I would avoid if possible.

The guy at the front desk spent around a half hour with different remote controls trying to get the TV to work. At 6 AM some homeless person banged on my room saying he needed help. GPS takes you to the other side of the cyclone fence from the hotel instead of telling you to continue straight, turn left, make a U-turn, and pull into the hotel.

I don't know because I had to cancel. I was burying two uncles. The hotel was to far away. Within 30 minutes I canceled with Booking and the hotel. I was told there was no charge from the hotel. The next day I was charged for a whole day for a place I never even stepped foot in. Booking even said free cancelation. The hotel still charged me. The double standard. When I talked to the hotel host he assured me there was no charge. The next day I was charged. He pretty much lied to me. I believe this is one of the reasons the hotel has such a low score.