The Westin San Jose

Very helpful staff

Stayed here for an event at the convention center. Very convenient location! The room was well kept, clean and spacious. The bathrooms were clean and well maintained. It is located on a Main Street so do know that you will have noise from the streets. They do offer breakfast, lunch and dinner at the attached restaurant but we did not take advantage of it during this stay. Would definitely recommend and stay again

Parking was not great at all

…..

The view was great. And the room was clean, you can instantly take a power nap to unwind.

Parking is good, on the street free at night

Outlets were somewhat outdated for modern phones. Could use more than one robe for the room particularly those with king-size beds. Could use more towels as well. It was unclear whether there was actually parking available or if we had to use the valet. And when I asked about alternative parking from the valet, of course all the point was public and I think I could’ve parked across the street in the Marriott as this was also a Marriott property.😐 for parking I would give them a one star

And the A/C didn't work appropriately. The thermostat was on 64° but the room was always between 74°-78°. Other than that the staff were amazing. The restaurant was good. The valet were awesome & helpful. Great location.

Very Comfortable!

Is ok very old hotel butbreakfasts was very good

Excellent service from all the staff

Great price for a very nice hotel.

The AC was too noisy that make me wake up at 2am and lost sleep for the rest of night

Worst stay ever, do not recommend

Beautiful building. Great location. Staff goes above and beyond to accommodate. Would stay there again without hesitation.

The front desk went above and beyond to make us feel welcomed. They delivered glasses of wine to our room upon request at no additional charge.

Was good

Staff seems to be okay with the fact that it is what it is for the city that’s boarder to silicon Valley. Expedia should advise the public that downtown locations charges $$$ for the parking which is about 1/4 of the published discount rate for the facility.

Good location relative to everything needed. Friendly and helpful staff The a/c would shut off throughout the day and be unusable from about 2-4am. I'm on the taller end so I had to sleep diagonally, but even then my feet would hang off the end

That is all I have for critiques. For praises, the on site restaurant was great if you like Italian. The location is prime for everything except a full sized grocery store. The room had daily cleaning and I know they swapped sheets (as day 2 sheets had a noticable line in the cloth that no other days' sheets had). I have no input on parking as I had no vehicle and walked anywhere I needed.