Sands Inn & Suites

Our first room had AC not working, lotion and body wash missing (holders there but no containers), bathroom window screen missing. They moved us to a new room the 2nd time I brought up the AC. 2nd room had everything intact and working and better wifi connection. There is a sign up at the desk saying the TVs weren’t working and it was something out of their control. They also advertise laundry facilities but we were told those were not working also. Pool and hot tub looked nice. Bed was comfortable. Location was good. Breakfast was decent with scrambled eggs and sausage, bagels, instant oatmeal, etc. Would stay here again in spite of the issues.

It was okay over all

Passable

working for several months, per prior reviews), and fan in the bathroom. Lobby hours are supposedly from 7 am to 11 pm, but the water in the hot water dispenser was cold at 7 pm and they hadn't replenished any of the supplies in the lobby.

The room was clean, the staff was friendly and helpful.

The staff was wonderful!! We missed our train because our plane was late. We called and they held our rooms until we arrived the day after our original check in date. We needed to stay an extra night and the process was simple and easy. The pool was well kept and clean. We enjoyed our swim and the hot tub. The bed was quite comfortable; better than we expected. By no means is this a luxury hotel, but it met our needs. The housekeeping service need to pay attention and do a better job. I'm almost certain they were contracted and not employees. Items were not restocked consistently, e.g., wash clothes, coffee, etc. It was hit and miss at best. We made several trips to the office to get what we needed. The floors need a good scrubbing, they are sticky. The bathroom floor in one of our rooms was not clean when we checked in; walking on it left black on the bottom of your feet. Sharing this information so the owner/manager can address this issue. Other than Housekeeping our stay was fabulous.

Close to family. Towels by the pool/Jacuzzi.

The room was highly disappointing. The bathroom had a broken shower curtain bar being held up with tissue paper. Which ended up falling onto my child when using the shower. There was no shampoo, conditioner, hand soap, or shower gel in the room. The towel bar was broken off the wall in the bathroom. The charging station on the tv stand would fall out if touched. We told management about all of these issues. Unfortunately after experiencing all of these issues we will never choose this hotel again.

Very good

Pool was perfect for the kids. Rooms just what we needed and location perfect Breakfast was average

Superb

I really liked how new the furnishings were and how clean and fresh the room was, it exceeded my expectations for being an outdoor access to your room type of hotel. The staff were quite pleasant at check-in and check-out, too.

Nothing The room was awful, the ac was broken and made a loud noise all night....there was no parking for my car.

Parking & pool good.

Breakfast No closet, no wash cloths, bad parking, broken tub stopper, killed 2 brown crickets on bed

The people were friendly. The room was clean. The food was made. The only negative would be the TV was not working. Other than that, we enjoyed our stay.

I like this hotel. This is the second time I’ve stayed here. I love the showers here. The rooms are nice and the staff are friendly. The breakfast was good.

Great location, easy to find, and reasonably priced. The room was clean and ready on time. Breakfast was easily accessible and had great hours. Staff were very friendly! It would be nice to have extended pool hours, as the pool closes at 10pm; an extra hour would be great.

They have a functioning hdmi port on the TVs, very convenient.

Rooms are spacious and clean, some minor maintenance such as venting fan in the bathroom or TV remote, etc, are not done well. The included breakfast is not great but can’t beat the price