Hilton San Salvador

Excellent!

Location was great It has a complete gym. Breakfast was very good . Facilities were good too Everything was good.

Centric, comfortable, clean and most of it, its staff Not enough outlets to charge your electric devices

The lobby reception did not provide hotel details or information

They charged me 50$ for nothing, i let the account open with my card and they charged me this amount, so far they haven't refund me the money, neither they or the bank are taking responsibility for this.

Location, comfortable bed, excellent breakfast Outdated, it needs to be renovated, especially the elevators. The staff needs to improve customer service

My favorite stay hotel. I like everything except one thing. I did not like the fact that everywhere I passed by cleaning services were hiding to chat or talk on cell phones. I did not see that in my previous stays until my last trip.

Your staff is nice- I asked for a wheelchair accessible room the bathroom was horrible and the shower bench was dirty it later broke on me You have no idea what a wheelchair accessible room is and your ramps are old and are very dangerous for wheelchair

It's ok

Not much. This hotel is outrageously overpriced for what it offers. For the rates they charge, I expected at least basic functionality and minimal service. Instead, it was one of the worst hotel experiences I have had in years. The internet did not work at all. Not slow, not intermittent, completely unusable. This alone makes the hotel unacceptable, especially given the price point. Service was equally terrible. Staff were indifferent, unresponsive, and clearly uninterested in helping guests. The low point was the bathroom. The toilet was clogged and unusable. We immediately reported the issue and explicitly stated that it was urgent. Nobody showed up. We waited over an hour with no follow-up, no explanation, and no apology. Charging premium prices while failing at the absolute basics is unacceptable. Poor service, broken internet, and an unusable bathroom are not minor inconveniences. They are deal breakers. I strongly recommend staying elsewhere.

Everything! Especially the DJ Friday night Everything was amazing

Location Very loud place ,they had a some kind of party at the pool until 1:00 am and we can’t sleep

All of it. The executive area was very convenient. Is a big hotel and moving around is time consuming The pool is miniature

The food was amazing and there breakfast was Delicious I love everything

Location Staff super friendly and nice

The hotel is very nice worth the money you pay for. The rooms are extremely clean. The beds are super comfortable and clean. The breakfast buffet was great with a lot of variety of food to choose from. The staff is friendly and attentive. When I booked the reservation on booking.com I specifically made sure to add the buffet breakfast to the reservation. When I arrived and checked in I specifically made sure to tell the receptionist my reservation had breakfast included. She agreed and said yes that's correct and gave me some blue breakfast coupons with my room number. After eating breakfast the next day as we were leaving we were charged $60 for breakfast. As I was heading to the receptionist to complain the restaurant manager approached me and told me there was an error and gave me a refund. The problem was taken care of but I wish I didn't have to go thru all that. Maybe there needs to be better communication between booking.com and the hotels when it comes to having breakfast included with the reservation.

I liked that it was clean . We needed a refrigerator in our room to store my sons medicine and they were able to provide us with it. The hotel was also near a lot of things. Maybe better lighting, it was a bit dim.

Awesome experience N/a

Excellent property very clean

Superb