City Express by Marriott Santa Ana/Orange County Airport

Clean and comfortable rooms

A mis hijos le encantó xq tenía una sala pequeña para que ellos pudieran ver la tele sin molestarnos en el cuarto muy limpia ante todo

Breakfast was excellent. Cleaning was okay. Staff was good. Parking I don't know why you charge $20 a day. And we didn't have parking. It was noisy at 6:00 in the morning kids upstairs. I love the bed though.

Very disappointed in the room. It was not as pictured online. Online it showed a bedroom with king size bed and a sleeper couch in another room divided by a wall. The room they gave us had a bed and a sleeper bed in the same room. That was not what we wanted but they said that's all they had. Also pictured was a sink area in the bathroom with a large counter area on either side of the sink. Our bathroom had a sink with pretty much no counter space at all. They should not have pictured it if they didn't have it. We really needed the separation and the counter space. Also I trusted the Marriott name as a good place. But I guess that doesn't mean anything anymore because this was not up to Marriott standards. I would not stay here again nor can I recommend it.

Its okay but breakfast was a small variety

It place to just sleep and not hangout. It doesn’t have a pool which didn’t mention when I booked. The room service wasn’t done to my room after I requested twice on a 5 day stay I had. Parking isn’t the greatest, only a few spots if not you have to park at another hotel. The hotel its self is very hot and humid. They serve the same thing for breakfast everyday!

Very clean. Good for the price

Parking was horrible and if you have to pay to park, then a space should be allocated. We had to park across the street and walk back to the hotel. Definitely not safe, as it was late at night and had my children with me. Will not stay in or around this location when traveling again.

Well first off I went in the room straight to the bathroom after long hours of driving and found a big black spider on the wall freaked me out and stayed on my mind the whole night if there was anymore and second the tv never worked and I complained about it in the front and they were no help then it was very very hot in the room all night

Great location Nothing, all was good!

I was put in a corner room. So hot water took longer to get hot, as well as taking too much time for the air conditioning to circulate thru the room. Also wasn’t a fan of having to pay to park as hotels in area right next to this particular property don’t charge to park.

really great staff, spacious room :) limited parking though

Location and affordable. The windows aren't tight enough. Still heard noise from outside.

Exceptional

He was a Latino guy super helpful

Rooms were nice and clean. Check in and out was very easy. Staff were professional and helpful. It was a great stay and I will definitely visit this property next time im in California!

Great room kind staff enjoyed our stay

All its nice and good

Delicious All its nice and good

We were charged before being informed about the $20 nightly parking fee. This was never mentioned upfront, and we had to argue with staff just to get the charge removed because we were not properly notified beforehand. To make matters worse, our stay happened during the chemical leak crisis in the area. When we asked the front desk what to expect in case of evacuation or emergency procedures, we were told not to worry because the hotel was “not close to it” even though it was only about 9 miles away. Their dismissive attitude toward a serious situation was incredibly concerning and unprofessional. The staff throughout our stay were rude and made what should have been a relaxing trip completely miserable. We even contacted Expedia about possibly checking out early, but Expedia repeatedly tried contacting the hotel and could never get anyone at the front desk to answer. Overall, this hotel added unnecessary stress to an already difficult situation. Poor communication, rude service, lack of transparency, and no concern for guest safety made this one of the worst hotel experiences we’ve had. We will never stay here again.