Comfort Inn & Suites Orange County John Wayne Airport

Nice breakfast choice .

Good location

I like mostly all of my stays at this hotel. Front desk girl is super helpful and room and breakfast was great. I will definitely come back here.

Stayed here for one night. Room was decent and clean but dated. Has a nasty smell to the room- like mold. Too many kids running around all hours of the night. Parents not watching their kids in the pool and jacuzzi. Hotel looks run down and old. The door to my room has a huge gap in it and bugs were crawling in so I had to put a towel down to block them. Plenty of parking. Breakfast was a joke- nasty food. Stale coffee. Would not stay here again!

It was clean and that is important to us

Elevator is is poor condition and it has not been inspected in over a year. Date of expiration for last inspection was on 12/10/2025. Didn’t feel riding it with my young children.

The front desk told us that breakfast was at 6 AM and it was at 7 AM. The hot tub was green and not usable even though people were in it and the linens were way overused and scratchy.

No room cleaning for 4 days. We were never offered daily housekeeping, and despite multiple requests at the front desk, our room was not cleaned a single time during our entire stay. Towels were not replaced, trash piled up, and the bathroom became progressively grosser. For the price we paid, expecting fresh linens and a basic tidy every day is not unreasonable — apparently it was here. The pool area was chaos. Every single night, groups of screaming kids were allowed to run wild well past the posted 10:30 pm closing time. The noise carried straight up to our room, making it impossible to relax or sleep with the windows open. Management did nothing to enforce the rules despite complaints. The hot tub was disgusting — visibly dirty, with a strong chemical/stale odor that made it unusable. We saw several other guests walk up, smell it, and immediately walk away. It looked like it hadn’t been properly maintained in weeks. To top it all off, the day manager was incredibly rude when we finally escalated our complaints. Instead of any attempt to resolve the issues, we were met with eye-rolling and dismissive comments. It was clear they had zero interest in guest satisfaction.

Check-in went very smooth, room was clean, complimentary breakfast was okay, only 1 waffle maker so as you could imagine there was a line 5 deep for that, other than that all else was good. Will be staying here again.

Excellent

Great place to stay short term. Breakfast was good, though crowded when we went around 8:30 a.m.

Nice breakfast

Nothing. Photo’s are a total scam. Cockroaches in the room. It looks more like a two star motel Almost everything. Bad breakfast, no hygiene

It was in a nice area. In our 3 day stay, they didn’t come to clean our room, take out the trashes or replace the towels. The room was humid and required the a/c to be on. When hot the room also smelled a bit weird. The comforter was also uncomfortable

Horrible customer service was discriminated I was discriminated with my son who has special needs. We didn’t get the accommodations that he needed we didn’t even stay the night at the hotel. The lady in the front didn’t want to help us and let them know we were going to take any room when i emailed them in advance informing them that my son has mobility issues

Three nights there and no housekeeping services once. I asked for towels and never received them either.

Very good

Bad

Friendly. Good BK

Superb