Sleep Inn & Suites North Mobile Saraland

It was very nice and clean and had a great smell to it My bathroom floor was not clean at all. It had something on the floor that had spilled or it was something wet in the bathroom floor.

Good

easy check in

Very poor

Large rooms, Clean sheets and towels, convenient location, value for money, walking distance from a few dining restaurants, perfect for tranzit, large parking lot, friendly people on desk The breakfast is terrible.. You have almost nothing really to eat there...but I can leave with that

Everything was great breakfast was terrific. The pool is fun. Exercise was good Nothing all was well.

Exceptional

Very nice stay

Very friendly staff great breakfast in the Wi-Fi was exceptional and easy to login. I have no complaints about this property

Room was ready when I arrived. Staff was friendly and helpful. Lobby and entry was nice and clean and well lighted. Beds were very comfortable and the A/C was fantastic. Breakfast was great with many choices. Area was clean and very well maintained. The lady working in the breakfast area was very personable and helpful. Difficult getting in and out of parking area, which was small and compact.

Great

Exceptional

Room was clean and beds were very comfortable. Plenty of pillows with firmness options. Not the newest place you will stay in but great for the price. Only disappointment was the breakfast.

Good

Unfortunately, breakfast the next morning was disappointing. The breakfast area was very hot, as if the A/C was not working, and there didn’t appear to be anyone dedicated to keeping the breakfast items stocked. We had to go to the front desk to ask for waffle batter, and the front desk employee was having to go back and forth between assisting guests checking out and refilling breakfast items. The coffee was also empty, and some of the food, particularly the gravy, did not look fresh. The options became so limited that we ultimately decided to leave and have breakfast elsewhere. The staff we interacted with were friendly and helpful, but the breakfast area definitely needs better attention and staffing, especially during the morning checkout rush.

I booked online a king suite, My husband and I and my two sons. At check-in I was given blankets for the sofa bed so I asked everyone to get the car parked as I went up. I opened the door and to my surprise there was someone in the bed! Thankfully they didn’t wake up. I excited quietly and brought the attention to the staff who then called her boss. Unfortunately there weren’t any other available kings suites only king rooms which didn’t have the sofa bed and no queen rooms either. It was either that or a refund. It was 11pm and we were exhausted so the boys said they would sleep on the floor. Asking would there be a discount for my inconvenience I was responded to “NO” I had no interest in arguing at 11pm so we took it. We got to the room and it felt like the A/C hadn’t been ran in months. Carpet was damp feeling, Bed sheets were clammy, the night stand was in the corner and all its belongings on top were unplugged as if the room hadn’t been in use for sometime. (Just my impression at least) we could hear everything from the people above us to the baby crying next door, evidently the walls and floor are super thin! Needless to say I’m not sure why we weren’t offered anything at all! I mean my kids had to pile up on the damp hard floor! Next time I’ll take that refund, better yet, probably won’t be a next time.

Location Staff wasn't friendly but ok

Breakfast was crap. No eggs, no bacon or sausage, no juice, just bread and coffee

Not much to like Breakfast was crap. No eggs, no bacon or sausage, no juice, just bread and coffee

Exceptional