DoubleTree by Hilton Schenectady Downtown

My room was relatively clean. The maid service just forgot to leave a soap bar in the bathroom.

Breakfast is made to order. Very inconvenient if you have something early.

The room was not clean at all. The room smell really bad and the pillow was so not smelling good at all I have to go buy my own blanket and pillow. The coffee machine in the room nasty

It was fairly close to the center of town.

The rooms needed some upgrades. No hot cookie at check-in.

The hotel room was quite dirty. The bathroom sink was fully clogged and when we told them in the morning, they never actually got to it. When we got back to the room at 9:00 p.m. it was still clogged and when I called the front desk they said oh yeah, we forgot to write down the room number when you told us. They did send somebody after 9:00 p.m. but when you fix the drain it left the bottom of the drain still leaking so the floor was all wet. Also, the AC unit was not really connected to the thermostat on the wall so it was either freezing in the room or nothing at all. Also for some reason the carpeting was just moist and damp the whole time.

Room was very nice and spacious One elevator wasn't working - a lot of walking to only working elevator

great

The first room I was given the bed was dirty. I moved to another room. The bed was clean but the bathroom sink and floor was dirty. The room had dust and dirt in various places. The table in the room had ashes on it like someone was smoking in there before I got the room. I won't be back. The cost was expensive for very little quality.

Their was a pool. Staff were nice. The room had a lot of issues with it. Breakfast was not included.

The room was great. The grounds and inside were well kept.

Place was nice, 17 bucks for breakfast was crazy. Plug in our room on the lamp didn't work and that was a problem as we couldn't use our C- pap machines. Other than that it was a nice stay

Great stay. Close to everything I needed.

Great

Everyone, especially the folks at the front desk and the hotel restaurant were beyond fabulous. Everybody was wonderful our waiter on Wednesday night held down that place like a pro. He was so attentive in giving and kind and excellent employee. The front desk gentleman was fabulous. Great job hiring folks.

I felt the staff handle things in a very professional, courteous and understanding manner even though many patrons were inappropriately blaming them for the problem Overall, everyone affiliated with the hotel provided excellent service especially the restaurant and bar staff who went above and beyond lend beyond providing patrons with extra service We look forward to our next stay at the Double Tree !

I had a wonderful stay at the Hilton in Schenectady. The hotel was clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help. The location was convenient, and the overall experience exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting the area.

Amazing stay. Great service from the male at the restaurant for dinner July 11 and breakfast July 12. Such an efficient, friendly professional. Light up mirror in the bathroom flickered. Needs to be fixed.

The room and beds weren’t clean, bathroom door didn’t close completely, and taking a hot shower sets off the fire alarm. If I hadn’t just driven 12 hours I would have asked for a refund and left

Very convenient to downtown area