REZ Hotel Semarang

The location is also good cause near with a lot of street food and mall. We dont say did not like just want to give input about breakfast, the foods are various but the taste should be improve cause some food tasteless. And one more thing...about sdb (safe deposit box), in our room it has a trouble and perhaps for the sdb's instruction more clearly and not confusing to follow.

Limited parking space

Location

I was very lucky to get an upgraded room as I checked in. As soon as I reached the room I was amazed by the design, the space, the light and felt immediately at home. Everything is so well thought in the room, so comfortable, so cozy. The breakfast buffet was amazing, excellent food and quality Service is warm and very good. I enjoyed every minute of my stay at this hotel It will be hard to find something to criticize about this wonderful hotel…

Parking space too small

New hotel, good location, clean, staff helpful Parking area too small

New and fresh Suite minimalist but very bare without carpet or soft furnishings to dampen sound so room was noisy. No drawer space. Drinking water provided in open jug with no hygiene provisions. Limited menu and soft drinks out of stock for duration of stay. Room service failed to clear tray from corridor overnight. Staff tried hard but not well trained. Only two elevators and one out of service during morning rush hour.

Very good

best breakfast ever nothing

Rooftop bar Breakfast was poor… not that much fruit

A modern and comfortable hotel, ideal for an overnight stay while transiting to Borneo. The facilities are clean and stylish, with modern, Western-inspired decor. The food is good, and the breakfast offers a wide selection. The staff could benefit from better English skills to ease communication, and the massage treatments would be more comfortable with a dedicated space, as performing them in the room is not ideal for either the guests or the staff.

Good surprise, clean and comfy rooms with hot water, good quality bed, in a quiet district of the city. Good breakfast with several choices. Great ration price/quality. Staff is nice and speak English Maybe the breakfast could be more qualitative (jam etc.) which does not necessarily cost more ?

Very good

It was our second time staying at REZ Hotel in two months and its convenient address in Semarang's city center was one of the main reasons we came back. Though it is close to Simpang Lima, the main street the hotel faces tends to be rather quiet. There are also some fantastic street food stalls and informal eateries nearby. The beds had super-fluffy pillows and the mattresses felt a little softer compared to the first time (which we liked). From the front desk to the concierge/parking attendants, the staff members delivered service with a genuine smile. Walls are quite thin so you can hear other guests outside in the corridors especially if there are noisy kids. We stayed in room 806 and there was a problem with the smart TV - it automatically logged out on two occasions so we couldn't access Netflix or Vidio or any of the channels. (Staff members needed to be called to the room to fix it.) It also reset itself to the start screen quite often when we were in the middle of watching programs. The other minor issue was the shower. Its slide bar/valve was leaking so that affected the water pressure and made it weaker than desired.

Newly built hotel. Very comfortable. Great value for money

REZ Hotel is on the quietest main road leading out of Semarang's main square, Simpang Lima. Service was excellent and concierges helped with free valet parking as spaces are limited at street level. We were assigned a room on the 9th floor, where there was a lovely view of the cityscape and the volcanoes farther inland from the balcony. The large in-room TVs had Netflix and all sorts of international channels including BBC Earth, NHK World, DW, and the History Channel. Water pressure in the showers was good; shampoo and bath soap (in eco-friendly pump bottles) were regularly refilled. The beds were a little too firm (it took a night to get used to them) and the standard guest room could have used an extra chair, as there is only seating for one. Otherwise we were very satisfied with the stay.

new and clean hotel, but the room I checked into initially has a missing door latch that I need to change to another room for security purposes definitely NOT a 4 stars hotel, breakfast with limited choices more like budget or business hotels, the tv channels require activation but can use only indonesian or malaysian phone number so me ended up watching only netflix and youtube using my own account, room service ordered successfully through tv system was not delivered after 30 minutes and was told system not working when I called the front desk ?

Great location. clean facilities

the room was spotless, and comfortable, amenities were there, prime location, very decent pricing. the shower was spotless, room size was pretty big compared to other hotel with similar rate. their breakfast system. we wasted our time waiting for breakfast. they asked what food we would like to order for breakfast a day prior. when it's time for breakfast, it took quite some time for the meal to come out. they have salad, bread, and coffee stations for us while waiting for the food. i ordered waffles, nasi goreng, and soto. when i finished nasi goreng and soto, the waffle has not come out yet, we needed to go and could not wait for longer. so we left. i asked the staff standing in front of the restaurant, they said it's to avoid food waste. the waffle that did not come out was a waste already. i hope they have changed their breakfast system. AND to be honest, the food the came out was not warm at all :)

Very close to Simpang lima. Which held car free day on weekends. So much food delicacy within car free day hours. The staff were helpful and friendly. My room close to pantry and storage, so it's a bit noisy while staff preparing their cart in the morning.