Abacus Hotel

The property was in the middle of a renovation. As a result the entrance was blocked and the elevators had protective masking on the inside. The room was very clean and nicely done. The bathroom was surprisingly modern. Below ground paid parking made it convenient. The staff were helpful and explained everything very well to us (parking etc) and also kept our bags after check out since we had a late flight from Malpensa. The location is not the best. The area is a bit run down and seemed dodgy.

Exceptional

It was a joy to stay here Nothing bad

Good

Good

Very comfortable bed, nice size room. Staff were pleasant. A little bit further out of town than I’d realised although it’s easy to reach on the nearby subway

The proximity to the metro station, allowing easy access to Milano by subway direct M1 line. The beds were very comfortable. The restaurant staff was very attentive. Surroundings were sub-optimal, there was no real garden (as advertised on their site), just some plastic chairs outside. The worst part which is why I am rating no higher than 7 is the elevators being out of order or being used by the workers doing construction at one of the hotel floors. We had to take the stairs or wait for 20 minutes to be able to use the elevators. This is unacceptable for a 4 star hotel.

The family room was spacious and comfortable for a family of 4. We needed a place to stay for one night only in order to catch a very early flight leaving from Linate, this hotel serves that purpose very nicely. The restaurant has a short but varied set of starters and main courses, and is run by a very attentive and friendly man and woman. We left too early to have breakfast so we were given nice takeaway bags that kept us full for a while. Clean and very well located close to the airports, I recommend it. All was good. As a suggestion, the common areas might need a renovation in terms of decoration.

- rooms are clean and renovated - friendly and helpful staff - proximity to metro station and train station - breakfast was very poor - one elevator did not work - they were renovating an entire floor and in the morning there was noise at early hours

Close to the métro station, good advice on restaurants nearby.

The hotel was amazing and clean also the staffs was very friendly

Clean and comfortable stay. Metro and bus stop just a few minute walk away. Grocery shop just opposite the hotel. Hotel equipped with gym (although I didn’t use it). It is a bit far away from the centre, however a short train ride you’ll find your way to the centre of Milan.

Master bed was comfortable although kids beds not so much. Good train connection to the city centre that’s about it. Place is outdated would improved with some refurbishing. Spa area (swimming pool and sauna) saunas were off I asked members of stuff to switch them on which they did. I have cut my foot in the swimming pool pushing of the bottom possibly on drain. Completely ruined the rest of my holiday. I have reported this to the member of stuff which he apologised for it. I am not the kind of person to seek compensation but it could have been handled differently.

Very good

Nice staff Good atmosphere

Good location for a road trip stop - located next to highway exit and right by a Metro station with direct line to city center. The rooms are clean, with great bathroom and comfortable beds. The only thing I missed was a bar in the hotel for an evening drink.

We stayed at Abacus Hotel with my partner from July 4 to 6. Overall, we had a pleasant stay, with both positive experiences and a few areas that could be improved. Check-in was smooth, and the reception staff were very kind and welcoming. We were initially assigned Room 415, but we noticed that the king-size bed was actually made up of two single beds. Unfortunately, one side of the mattress was much softer than the other, causing my partner's back to sink deeply into the mattress, making it very uncomfortable to sleep on. We appreciated that the staff quickly changed our room, but I think the hotel should regularly inspect the quality of their mattresses. Although we were told the beds were new, the foam on the mattress seemed worn out, which may have caused the issue. The size of the Deluxe Room was perfect for a couple. We also appreciated the complimentary minibar, coffee, and tea provided in the room. We also ordered an aperitivo from the bar through room service. We were charged an additional €4 room service fee, which we found reasonable. However, we requested proper red wine glasses because we had brought a bottle of Brunello di Montalcino Riserva to enjoy. Instead, we were given very small glasses, similar to dessert glasses. When we asked for regular wine glasses, the bar staff told us they could not provide them because it was room service. Unfortunately, this took away from the experience, as a good wine deserves to be served in an appropriate glass. One downside was that the hotel was undergoing renovation during our stay. On Monday morning, we were woken up by drilling noise coming from the fifth floor, and the view from our window was mainly scaffolding, which was not very pleasant. Breakfast was one of the highlights of our stay. There was a good variety of food, including eggs, bacon, sausages, cereal, brioche, salads, cold cuts, cheeses, bread, and more. The breakfast staff were also very friendly and attentive.

Good

Everything! Staff, location (near PalaSesto) , cleanliness and gym -