Wilderness at the Smokies - Stone Hill Lodge
About Wilderness at the Smokies - Stone Hill Lodge
Amenities<br /><br /> While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a complimentary water park or an indoor pool. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.<br /><br />Dining<br /><br /> Grab a bite to eat at Hidden Trail Bar and Gril, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.<br /><br />Business Amenities<br /><br /> Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This hotel has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.<br /><br />Rooms<br /><br /> Make yourself at home in one of the 463 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.<br /><br />Attractions<br /><br /> Distances are displayed to the nearest 0.1 mile and kilometer. <br /> <p>Wilderness at the Smokies - 0.1 km / 0.1 mi <br /> Wild WaterDome - 0.1 km / 0.1 mi <br /> Soaky Mountain Waterpark - 0.2 km / 0.2 mi <br /> Sevierville Golf Club - 0.3 km / 0.2 mi <br /> Sevierville Convention Center - 0.8 km / 0.5 mi <br /> Tennessee Legend Distillery - Winfield Dunn Parkway - 1.2 km / 0.7 mi <br /> Sevierville Historic Walking Trail - 1.3 km / 0.8 mi <br /> Eagle's Landing Golf Club - 1.5 km / 1 mi <br /> Floyd Garrett's Muscle Car Museum - 3.3 km / 2.1 mi <br /> The McMahan Indian Mound - 4.1 km / 2.6 mi <br /> Dolly Parton Statue - 4.2 km / 2.6 mi <br /> Sevier County Courthouse - 4.2 km / 2.6 mi <br /> Sevier County Heritage Museum - 4.4 km / 2.7 mi <br /> McMahan Mound Site - 4.5 km / 2.8 mi <br /> Sevierville Community Center and Civic Center - 5 km / 3.1 mi <br /> </p><p>The nearest major airport is McGhee Tyson Airport (TYS) - 51.4 km / 32 mi</p><br /><br />Location<br /><br /> When you stay at Wilderness at the Smokies – River Lodge Suites in Sevierville, you'll be connected to the convention center, just steps from Wilderness at the Smokies and 3 minutes by foot from Soaky Mountain Waterpark. This family-friendly hotel is 0.5 mi (0.8 km) from Sevierville Convention Center and 5.9 mi (9.5 km) from Titanic Museum.<br /><br />Headline<br /><br /> Near Wild WaterDome
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Self-service laundry
- Pool
- Wheelchair accessible
- Elevator
Reviews
-
Check in took 45 minutes. Then we were told to talk to someone else for a map of the place. That person was there to try and convince us to go to a timeshare presentation. When you’re already annoyed about the way check in went, that makes its all the more obnoxious. Then we were told we were in a different building up the road. So we took our luggage back to our car and drove there. Walked in to that building and there was employees just standing at the desk. Why couldn’t we just check in there? We then found out that the elevators were both stuck. We were on the 5th floor. The outdoor pool was closed at the main hotel(no mention of that when booked!) and the outdoor pool at the one we stayed out wasn’t open either.
-
Great staff and stay!
-
We always check sheets when staying somewhere. Found dried blood on the sheets of one of the beds. Called to get replacement and was told they would send up. After 2 hours of not receiving anything, went to checkin and told her what happened. She gave me new sheets and said it is after midnight….it wasn’t when I called. Found dried blood on comforter of 2nd bed. Asked for 4 new towels and a roll of toilet paper at a different time by 9 pm. We received the towels the next day but no toilet paper. Frustrating to say the least!
-
Our room was infested with ants and got into our food and drinks but everything else was great
-
Everything was great besides having a huge amount of ants in our room and get into all our food and drinks
-
We ask for a bottom floor room pool view when we got there we were up on the 4th floor but they did move us downstairs but we were the furthest away from the water park you could be we also asked for a baby crib for 5 month old baby which we never got during our entire stay the second night we were there we just left out we did not stay the night we left about 10:00 p.m. we still never got the baby bed and asked four times
-
Great Wolf.
-
Customer service some people were kind and some of the staff just did not care about their job and communication was poor when you check in the waterpark was closed for two days out of my stay and I only got to enjoy the indoor waterpark.The room I checked into was dirty upon check in and it took two times for me to get the issue addressed! I have stay at many hotels and this one I rate the stay like 3 stars the resorts needs to work on the hospitality and customers service with front desk needs to be addressed also.
-
Food is okay but pricey. Water park was lots of fun
-
Overall is was a good experience. Online says you can buy the extra hour of water park for $30 but when you get into the hotel it’s actually $35. Maybe update your site.
-
The only part I didn't like was the indoor water park closed to early.
-
LOVE staying here. Always friendly staff, and very clean property. Location is great.
-
My 4 kids and I went and had an amazing a weekend.
-
Had a great time. The property was clean and the facilities were nice. The rooftop pool was a big hit. My only complaint was the lodge pools close at 6pm forcing you down to the water park. Also soaky mountain tickets are not included just discounted. However we had enough to do at the resort water parks that was not missed. Highly recommend staying here.
-
Staff not helpful, broken coffee maker and had to wait 3 hours just to make coffee in the room. Room advertise with a stove top and it was not working. Towels were stained. The waterpark was not open. The lady named Chelsea at the front desk at the River Lodge was extremely rude and arrogant. Roach in the bathtub . The crib mattress had a hole in it. It was disgusting.
-
There 6 person room is to small and the luggage carts are hard to find aside form that we loved it there had a good time
-
Very recommended place to stay ! You don’t ever have to leave your hotel ! Good food , lots of activities for kids , and amazing indoor and outdoor swimming pools ! Can’t wait to have vacation there again next year ! I may not go on vacation anywhere else besides here . Stay at the river lodge it’s really convenient
-
this is an awesome place to take your family for a get away. well worth it
-
Great experience for my family. Also close to Dollywood and other attractions
-
Kids like the water park. room was small and hotel was not very accomidating.
