Sheraton Grand Shanghai Pudong Hotel & Residences
About Sheraton Grand Shanghai Pudong Hotel & Residences
Sheraton Grand Shanghai Pudong Hotel & Residences offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Each accommodation at Sheraton Grand Shanghai Pudong Hotel & Residences is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
The front desk staff don’t speak English very well; they don’t understand some questions or requests. When you ask for help with certain issues, room service might just hang up and ignore your question. They don’t help with luggage, even if they see that you’re alone and pregnant. They just stare at you while you struggle to drag a 32-kg suitcase. Alipay didn’t work at the front desk, so I had to pay with a credit card, which charged exorbitant fees for international cards. I ordered breakfast to my room, but they forgot half the order and didn’t bring it until 15 minutes later. Overall, I have mixed feelings about choosing this hotel. The only bright spot was the wonderful housekeeping staff—it was very clean. They were polite and cleaned quickly.
-
The receptionists are not so friendly and don't smile much when dealing with customers. Should take a leaf from Singapore Airlines.
-
Bed Tv channel was so limited..
-
I like the hospitality of the staffs and the chef Mr. Jim Zhang is excellent at the sheraton club ❤️
-
Really enjoyable. Good location.
-
Everything …
-
Didn't have open sauna and dont have a spa
-
Break fast can rotated If you are staying for more than 2 days then it is a boring option varieties are wide but repeated
-
The staff at the hotel were exceptional. They go beyond to help us with our needs.
-
Good room service and helpful staff little bit old for the furniture
-
Very good
-
Location close to metro Room not level of 5 star hotel + not like in picture
-
Way below Sheraton standards
-
Very good
-
The garden and the gym were amazing Nothing really
-
Too few options from the bar
-
Exceptional
-
Facilities and friendly staff
-
Good
-
Reception are helpful and friendly
