The Ritz-Carlton, Shenzhen
About The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Shenzhen.Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at The Ritz-Carlton, Shenzhen due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like 24-hour room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at The Ritz-Carlton, Shenzhen is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. The Ritz-Carlton, Shenzhen offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. No matter your specific dietary needs, rest assured that you will enjoy a delicious meal at The Ritz-Carlton, Shenzhen, as they offer an array of kosher and halal choices.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. The Ritz-Carlton, Shenzhen provides a superb assortment of leisure amenities for guests to enjoy.Unwind after your day by exploring the salon and find warmth and relaxation.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Location and breakfast were good. The room needed a revamp. Some of the hinges on the cupboard door was very loose, some of the socket were damaged and the shutter in the bathroom was very tacky. Was a certain odd smell in the bathroom.
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Amazing Hotel. Great and very nice staff.
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Staff were super nice, breakfast was good with many varieties Price
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Staff were very helpful and polite. We enjoyed every single day of our stay at the hotel. The location is amazing and the landscape is spectacular.
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Room are very good size pool is very nice
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great big room, excellent pool, great welcoming staff, and amazing breakfast with black croissant au sesame.
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The room was spacious, beautifully appointed, and offered a stunning window view of the city skyline. I particularly appreciated the luxurious bathroom with automatic toilets, which added an extra touch of comfort and convenience. Room service was prompt and the quality of the food was excellent. The gym was well-equipped and maintained, making it easy to stick to my fitness routine. The location was perfect for my business trip — directly opposite the Convention Center and just a short 5-minute walk away. Overall, it was a seamless and very comfortable stay. Honestly, there was nothing significant that I didn’t like. Everything from the room, service, facilities, and location exceeded my expectations. It was a truly seamless and comfortable experience.
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Very polite and good service. Good location.
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excellent trip, hotel staff are friendly and very helpful! had a wonderful trip and definitely visit again.
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Great Location Club level was great Nothing
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Very good
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All Nothing
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Nil Old hotel, do not live up to Ritz Carlton brand
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Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire hotel, convenient location and breakfast. Located right next to the metro station, Starbucks and good Japanese restaurant over the road, what more do you need?! Talk about first world problems, I feel bad marking them down for such trivial things. The room slippers are way too small for male western feet!!
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Superb
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I have stayed at many hotels around the world and I believe the staff and services at the Ritz-Carlton Shenzhen were some of the best I ever recieved. The staff was amazing, attentive, and treated me wonderfully. The location was great and close to many malls, bars, and restaurants. Room was clean with a beautiful view of the city. Will definitely stay again
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Club lounge was excellent
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goodnight location very very rude staff, rooms are quite aged
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everything clean great service and location great. Only the food options were a bit over the top service wise and fussy. But I guess people like that.
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We had a very pleasant stay and would definitely book again when we’re back in Shenzhen. Our room was upgraded to a Junior Club Suite and the hotel set up a kid's tent for us inside our room! The food and service is excellent.
