Doubletree by Hilton Washington DC Silver Spring

Delightfully surprised by the hotel, room, view, amenities and shower, having just returned from a long stint in the UK. Charming staff too!

Everything was good in general, except for the AC in the room. it was ancient and very loud. like it woke me up in the night kind of loud. I kept the room warmer than I usually would because I really didn't want the AC to kick in.

The hotel was very nice. However, I do not recommend paying more for the city view. Our city room view on the 15th floor had a small window and it faced another building. In addition, the a/c wouldn’t cool the room lower than 71 degrees, the body soap pump was empty, and they only provided one k-cup. Otherwise everything was good and the location was convenient.

Very bad experience. Not going back there

I was bitten all over my arms and legs just from sitting in the lobby trying to get checked in. My room was sub par for the expensive price. The bathroom wall had a hole in it dirt in the corners, shower was old and in kept. No exhaust fan was in the bathroom so it was extremely hot and no real air flow. For what they charge the room simply didn’t measure up. The staff was ok. They were friendly and somewhat accommodating. 4/10 do not recommend

Not that good!!!

Our room was clean, and the staff was friendly.

I loved the cleanliness of accommodations, the staff were friendly, I wish they offered complimentary breakfast and an earlier check in.

excellent location with lots of ammenities.

The restaurant staff were friendly, attentive, and provided excellent service. However, I felt that the food prices were a bit higher than expected for the quality and portions offered. The room was clean for the most part and comfortable during my stay. The only issue I encountered was in the bathroom, where I noticed some hair that appeared to have been missed during cleaning. I also appreciated having access to the gym during my stay. It was clean, well-maintained, and a nice amenity to have available. My biggest complaint was the parking cost, which was extremely expensive and added a significant amount to the overall stay. Despite a few minor issues, the friendly staff, convenient amenities, and efficient service made for a generally positive experience

Having Starbucks on site was awesome. It made for a quick and easy breakfast option for my family and I. The pool was great. Loved the rooftop feature. However, the hours were terrible. It was 11 AM to 8 PM. We were generally out of the hotel well before 11 AM to go do stuff. By the time, we would get back to the hotel, the pool was either closed or closing within minutes of our arrival. Otherwise, the hotel itself was very clean and spacious. The staff did an amazing job with ensuring the beds were made, trash removed, and towels replaced. We also liked the lobby areas that the hotel had. It was nice to meet other friends locally in the lobby too. The metro was nearby so it made going into DC very easy! Would definitely consider staying here again!

I was very disappointed to learn that I had to pay an additional amount night for incidentals. This fee should have been clearly disclosed before booking rather than being presented as a surprise upon arrival. Transparency about all costs is important when making travel arrangements, and I would have appreciated knowing about this charge in advance so I could plan accordingly. This unexpected expense negatively impacted my overall experience. Because of the lack of upfront disclosure regarding this fee, I cannot give a higher rating. I hope future guests are informed of all charges before they book.

Sheets wasn’t smelling good The bed sheets

Pleasant

Convenient location & proximity to metro Station, parking on site and easy to access. No complaints, great stay.

The woman working in the breakfast room was Fantastic and I’m embarrassed that I can’t remember her name. Breakfast was fine I asked the front desk to have my room cleaned and give me fresh towels but it wasn’t done and then I found a cleaning lady on my floor who didn’t speak English but “told” me that my room wasn’t hers. Eventually I managed to get towels!!!

breakfast buffet is too expensive. For that price it should a better selection

The hotel was nice, a little dated and could use some upgrades in the room but it was a clean and quiet space for my trip. The staff from the front desk to the maintenance people were very nice and helpful. The area surrounding the hotel was nice and safe, even when I had to come back late. I didn’t try the amenities, but the starbucks on the first floor was very convenient. There are also alot of shops and restaurants nearby that are in walking distance. Overall i enjoyed my stay and would come back again!

Checked in late at night. My room had a soiled bed. Went down to the reception to inform the front desk staff - not sure he believed me. Came down again after half hour requesting clean sheets again. He sent sent security with a set of bedding. Showed him the soiled sheets and he went to get a second set of bedding (2 queen bed room). He wanted to make sure we had two sets of clean bedding. Upon checkout, the lady at the front desk was very apologetic about the my ordeal. Other than the soiled sheets, stay went well. Nice location.

The room was extremely dirty. Someone left a hat in there so it definitely wasn’t cleaned thoroughly. The AC went had loads of dust and the bathroom had mold all over the tile and the faucet handle was broken.