Hotel Michelangelo

The pool area was small

No complains

We enjoyed the property. The location was perfect, we had welcome voucher for couple Prosecco, which we enjoyed on their rooftop bar. It was very walkable and easy to get to every famous place in Sorrento. They had very convenient and comfortable parking, which is really must have if you have a car. Breakfast was not bad, though could be better. Stuff was very friendly and helpful. I can't remind anything to mention here. Overall we were very satisfied.

The staff was great. Really great customer service. They offer breakfast which helps eliminate having to figure where to go every morning. The roof top bar is really nice and great to what the sunset. Our bathroom had ants on the window sile and bathtub area. The rooms could use alittle updating or atleast touching up. My husband saw a huge rat on the terrace area by the lounge chairs so we didn't use it that area. We were afraid to get a rat in our room or get attacked by one if we ate outside. The train tracks were right outside our window so we figure that's why rats were around. Also, because the train was so close you can hear it until around midnight when it seems to stop running.

Clean and good staff Nothing

The property was perfectly situated, the facilities where very clean and the staff where very friendly The price was a little excessive, I paid extra for a room with a balcony, the room I got was a balcony but with a view of the car park

No iron in the room

Stairs in the building we were in and you had to walk up with your suitcases although the concierge insisted in helping

Great Stay, clean and spacious rooms, good breakfast. All was good

The overall hotel was great. The breakfast was good. The spa did not heat up which was a bit disappointing, but everything else was great. The spa/hot tub did not heat up which would have been nice for the sore back and legs we had from all of the walking that we did.

exterior views

Great staff, room, breakfast and location. You had to go to the 5th floor to get a pool towel - the pool was on the first floor.

Lovely

The location was excellent, the hotel has two elevators ,breakfast buffet was great, hotel was quiet and the staff was also amazing, the was this girl on the front desk that we interacted with her a few times and she was always helpful, with great attitude and willing to provide advise or to guide you thru . There is a very nice bar terrace on the fifth floor where you can actually see the ocean from there during the day. The only thing that I didn’t like was that my room that was located on the six floor was facing the rail tracks of the local train , since the train station is almost about a block from the back of the hotel, but I was never disturbed on my sleep because the local train doesn’t run after midnight , and also the room had a very good sound proofing doors on the balcony,

This hotel is a bit pricey but well worth it. The room and staff are top notch. The location was ideal for getting around for tours and meals.

Beautiful building, great location close to town centre and train station. Included breakfast acceptable. Internet unreliable.

Some of the receptionists were very difficult and unkind with accommodating small children, however others were very kind and thoughtful to a family situation. It was inconsistent but I really appreciate and commend the staff that cared for our family and wanted to help! Those individuals who were kind and helpful are the ones we like to remember

The breakfast was excellent. It was my daughter's favorite part of the vacation. The location and beautiful view stole the show. We enjoyed the hotel very much. It was clean, stylish and we loved having a balcony. All of the staff we interacted with were helpful and kind. If I had to complain about anything, it would be the hardness of the mattress. It was okay for 3 nights, but any longer and my hips would have been screaming at me.

There wera ants in the room.

Good buffet breakfast choices. Staff was very attentive and friendly. Location was excellent. Shower door leaked. Overall room and some amenities are a bit "tired", such as the upper pool area needs renovation. May be good to offer hand towels for the shower ("wash cloths" for applying soap). We asked but none were provided.