Fairfield Inn & Suites Spokane Downtown

Staff friendly. Overall clean room. Need to have more towels available in room

They use way too much chlorine in the pool. Our eyes were burning being in there and my kids couldn’t stop coughing.

Front Desk staff were terrific! Shower could have been cleaner.

Had trouble getting the main door to close properly. All good other than that.

While I understand the hotel cannot control everything that happens in the surrounding neighborhood, I do think more attention needs to be given to who is accessing the property and guest areas. As a paying guest, I did not feel as safe or secure as I should have. The hotel itself has a lot of potential, but because of the location and lack of security around the common areas, I would be hesitant to stay here again.

Superb

Great staff at the front desk, varied breakfast and a pleasant stay overall Nothing

The one thing that keeps this from being an excellent place to stay, is the homeless situation. I realize that is something that is very hard to control, but I really only felt comfortable parking in the front or back lot. The side parking closest to our room felt like it wasn't as well monitored (in part because it probably belongs to the closed restaurant next door). Staff was great, the breakfast was tasty, pool and spa are a nice addition (although we were sad that the jets were not working during our stay), and our rooms were clean and comfortable.

The staff were very friendly and helpful.

Housekeeping was great

Clean hotel excellent staff!

Awful experience. We booked a room last minute, late at night, after our room at an alternate hotel was not available. Per hotels.com, the room we booked could sleep 4. We had a king, plus sofa-bed which should have fit two adults and 3 kids. The hotel felt dirty upon arrival. Finger smudges on the front desk counter and the credit card key pad. You could tell right away that the hotel was not well cleaned or maintained. When we got to our room, there was something on the bathroom floor. It looked like the mop job was not well done. The pull out bed was a twin, if that and felt about 20 years old. The mattress was cover in stains and there wasn’t a mattress cover on top of it. I knew we would not fit here. I went down to the front desk and asked if we could cancel the room since I just booked it. Her response “I can’t cancel the booking.” No other assistance or help. We sat in our car for at least a 1/2 hour, looking for a new place to stay. The parking lot did not feel safe. Lots of shady foot traffic in and out. We ended up leaving for the night and found a place that was clean and could fit two kids on a pull out couch bed. I do not recommend this property.

They don’t serve breakfast until 7am on the weekends, so if you have somewhere to be earlier than that, you won’t be getting breakfast here. But the staff was super friendly and the room was clean and comfy.

Everyone was super sweet Breakfast was mid

The ladies at front desk and ladies at breakfast friendly and accomodating I loved the cookies they were a welcoming touch.

Very good

Breakfast had a very excellent assortment of food. Check out at 12 noon was amazing. Front desk staff were excellent and professional. Hotel was fairly quiet. One elevator and it was very small. The beds and pillows weren't too comfortable.

Location was great for what we needed. Pool & hot tub was good so was the breakfast. Room was nice. The beds we had could have been better, they were very concaved

Close to park Slow and small one elevator

Slow and small one elevator