DoubleTree by Hilton St. Paul East

This was a last minute booking for a one night stop on our trip. First impression wasn’t good as there was an odour of marijuana as we entered the lobby. Is was located close to the I-94 so is made it easy to get in and out.

I enjoyed having a mini fridge but for the cost I wish breakfast was included. Also wasn't aware there was a parking fee when booking. Big positive is the Hilton App for having a digital key, LOVED that!

What a hotel!

The property was nice and clean. We had the breakfast buffet and both days, the food was cold.

A nightmare.

The staff at this location has no hospitality. Each receptionist I encountered had no personality and should not be working at the front desk. The room was not clean. There were water spots on the desk. The bed was so lumpy, needs a new mattress. The floor was dirty and had not been mopped. No long mirror in the room. Lastly, the cookie was old. It was burnt and kept in the warmer too long. I asked when they were baked and she stated could have been baked the date before. I thought the cookies were supposed to be baked daily. The recipe also must have changed. They tasted nothing like they used and getting cookies is one of the reason I chose to stay here. Very disappointed with Double Tree.

Room was very clean. Water pressure was low in shower, have to pay for overnight parking

The place was neat and clean and staff was helpful

Everything Nothing

Since we booked through Expedia we were denied a room. They said they didn't have the money from Expedia so we are pushed off the list at 8pm. We had 3 rooms booked on this reservation, 6 in our whole group. The inconvenience was unfortunate, but their way of helping us was even worse. No effort made to rectify or compensate. We found a hotel nearby with space while the other half of our group stayed at DoubleTree. The next hotel made up for it. It was cleaner and had breakfast included with a restaurant open as well. The staff were very accommodating. Expedia was great in getting us a refund the next day.

The breakfast was good. The location had a nice flow for all. There was a nice selection.

The breakfast bar was excellent. Fresh fruit, berries, bacon, eggs, sausage links, French toast, cereal, juices, and, of course, coffee. Kim, who was in charge, was friendly and efficient. The one and only element of dislike is the paid parking requirement.

My go to stay

Short drive to downtown. Clean, comfy, easy parking.

Great hotel, amazing staff and clean rooms

I want my refund

Watch out--you have to pay for parking! $10 per day, and there are signs everywhere that say that the parking lot is not safe and to remove ALL belongings. The area seemed very uncomfortable, since the Cub foods next to the hotel had a security guard and security in the parking lot. The hotel itself is dated but they price it as though it is new. Staff was dismissive. Think again before booking at this location.

GREAT

Nice staff and clean facility No blankets for our pull out couch bed and no tv guide printed

Superb