JW Marriott Surabaya
About JW Marriott Surabaya
At JW Marriott Hotel Surabaya, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes.At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at JW Marriott Hotel Surabaya, you can always indulge in a scrumptious meal on-site.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. License Number(s): 55110
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Very good value, clean and comfortable. Nothing
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All very good
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Good location and feel at home some carpets in corridor and in the room are bad smell
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Everything was very good: staff, breakfast, parking g, room, bathroom... Nothing
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Excellent service from their friendly staff. Great selection of delicious local food for the breakfast. Great location and there is a shuttle service to the nearby malls. Great gym with jacuzzi and sauna. Clean and spacious room with all the necessary amenities. None
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Location was very good, near malls and stores. Breakfast and room was superb.
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Breakfast was amazing, the service was excellent, and even though it’s one of the oldest properties, it’s very well-maintained. I’d be happy to stay here again next time.
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The room smelled like an old gym.
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Conscierge need improvement
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I think conscierge need improvement, such as lack of staff and slow response
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Very good
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We were a bit surprised when we asked one of the staff where the hotel pool was, but he didn't know. For the JW marriott we would expect the staff to know about the hotel facilities.
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Exceptional
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None
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Very good
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Super friendly staff, always smiling and happy to see you. The buffet dinner was outstanding too. I can’t think of anything
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Nice and good breakfast, very nice and friendly personeel. I think need some renovation mostly in the bathroom.
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This are my forth time staying in this hotel They really upgrade their services Staff are friendly and helpful Rooms are clean and comfortable No
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Room and facility Breakfast
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fantastic breakfast
