Ace Hotel Sydney
About Ace Hotel Sydney
Elegant Accommodations Ace Hotel Sydney offers a 5-star experience in Sydney city center. Guests enjoy free WiFi, a fitness center, and complimentary bicycles. The hotel features a restaurant, bar, and coffee shop, alongside a 24-hour front desk and concierge service. Comfortable Amenities Rooms include air-conditioning, private bathrooms with walk-in showers, and modern amenities such as mini-bars and flat-screen TVs. Additional facilities include a fitness room, elevator, and bicycle parking. Dining Options The restaurant serves lunch and dinner with vegetarian, vegan, and gluten-free options. The bar offers a variety of cocktails in a stylish setting. Breakfast is available in-room with continental, full English/Irish, and vegetarian options. Prime Location Located 5 mi from Sydney Kingsford Smith Airport, the hotel is an 8-minute walk from Central Station Sydney. Nearby attractions include Hyde Park Barracks Museum (0.7 mi) and the Art Gallery of New South Wales (1.1 mi).
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The lobby bar and food, the design, great staff. Parking is pretty scary!
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Staff were very accommodating and welcoming and the room was exactly as advertised. Couldn’t have picked a better location Nothing, it was perfect for us!
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We stayed at Ace Hotel for the city to surf, because it was within walking distance of the start line. So, it was very convenient. But beyond that, it was actually a really great hotel and I would definitely stay again. We had a room with a large window seat (lounge), an incredibly comfortable bed, a bath in the bathroom with bath salts etc (much appreciated after the run). We got room service on our second night and it's one of the best burgers I've had in awhile. The cafe downstairs was great for coffee. We didn't eat breakfast at the cafe, but it looked great and had a really nice atmosphere. There's also restaurant and bar upstairs which, despite not eating/drinking there, we had a look and it looked very cool, cozy and had a great vibe. Parking isn't ideal, but we managed to get a park at Secure Park on Goulburn street with cost about $90 for the 2 nights (Saturday and Sunday)
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Exceptional
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Superb
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Service is so good. Emily (?) at reception was outstanding N/A
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Exceptional
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Exceptional
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The Ace hotel is hip and cool and the fit out and facilities are avantgarde. I booked this hotel for a birthday experience for my partner. The pictures look amazing and the hotel presents well on the web. Unfortunately, we booked to stay from Sunday. This was a mistake as the Ace does not accept cash and thus leaves an international visitor no other option than a credit card. On arrival there was small sign stuck to the back of the computer screens stating that they won't accept cash and the standard credit card surcharge is 1.5%. ( that's ok) However Sundays attract a 10% surcharge and public holidays 15%. Im ok with public holidays surcharges, but slugging travelers 10% to check in on Sundays is a wrought especially when there is no other method of payment on arrival. When questioned about the 10% surcharge the receptionist quipped that this was the law!! I paid but noted i believed it wasn't law. I checked the law; Sunday surcharge is discretional not law. Ace Hotel you do not state that you charge a 10% surcharge on your website or external communications. I visited the reception the next day to submit my interpretation of the law and was told the manager would be in touch. This hotel has a cool vibe with nice bars and furnishing but the rooms are small and definitely not 4 or 5 stars! The room was not cleaned until late Monday and they did a very average job on the other days. Ace hotel you could be a lot better, Im still waiting to hear from the manager? Lesson DONT CHECK INTO THE ACE ON SUNDAY WITH A CREDIT CARD !!
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The location was perfect, some of the staff were friendly and helpful. The room was comfortable and the lobby was beautiful. Most of the staff were not very helpful. When I arrived, they couldn’t give me a time for my room to be ready and said that they would contact me when it was. I didn’t hear anything for a few hours so I went back and they said the room was ready. The woman at the desk didn’t give me any directions, just handed me the key. I called later in the evening to ask for a dental kit, she said it would be brought straight up. I waited half an hour and called again, a guy answered the phone and apologised and brought it up. For the price I paid, the service was subpar.
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Exceptional
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Beautiful top to toe Nothing!
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Friendly and helpful staff, stylish room with an amazing view. Vibrant and alive hotel with events taking place as you get closer to the weekend.
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Very good
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Superb
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Exceptional
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Good
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Exceptional
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Room was cosy without being cramped. And nice and quiet Nothing, I really enjoyed my stay.
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super trendy space, but that doesn’t take away from the fact the staff are super accommodating and friendly. i love that the space is clean but doesn’t feel sterile. my favourite hotel i’ve been to by far - definitely recommend to anyone who’s looking.
