Chateau Resort & Conference Center

The property needs an update. It served our pose and was an okay value.

Everything was very dated and rundown, almost like a scary movie. The outside was presentable, The restaurant was good.

Outdoor pool with heated water

Check-in went smoothly mostly because of Iyesha. She welcomed me with a smile. She has excellent social skills when welcoming me to the hotel. She was also at the desk when I checked out of your hotel. She is a great asset to The Chateau Resort in Tannersville PA.

Very good

A little tired but perfectly comfortable. We need hotels like this that aren't exorbitant prices!

Bad

The location was nice and the property has a beautiful exterior. The surroundings were peaceful and scenic. The property was very outdated and smelled old and damp. The room keys kept deactivating for no reason, and the front desk staff were not friendly or helpful. There was a bucket collecting water from a leak on the first floor, the toilet was loose, and the ice machines did not work. The worst part was finding a dead cockroach underneath the blanket on the bed. The overall cleanliness and maintenance were very disappointing.

It is an older place that just needs a little TLC, but the staff was so nice and helpful. We had a nice, relaxing time.

The restaurant menu lacked but the chicken Marsala and wings were excellent. The omelets didn’t have any cheese and were just scrambled eggs with ham and onion incorporated and folded over. Bed was cozy and the view from the balcony was amazing. I’d recommend the hotel but elsewhere for dining

Black mold in the bathroom broken tiles in the bathroom. The air-conditioning barley worked. The elevator felt like it was going to break barley works the indoor pool has tiles falling off.

Awful. Dirty, old, smelled, carpet worn, most things were broken. There was literally a bucket in the hallway catching water from a leak in the ceiling. Decided to not even try the shower, so grossed out and disappointed. Also advertised microfridge and there was no microwave.

Upon checkin the front counter was rude in letting us know check in was in an hour..very sharp and rude . We said no problem , we will just grab a bite to eat while we wait. The response was You want to eat now?? As if it was an absurd question to ask at 3pm , after we have been driving for 3 hrs.

my 2nd year staying here. little outdated but you get what you paid for. they have indoor and outdoor pool and plenty of towels and check in was easy. only one elevator works but there’s only 4 floors so i don’t mind taking the stairs. nice and quiet got plenty of sleep and hot water in the shower.

Very good

It was

El baño de la habitación no se encontraba del todo limpio, la carpeta en la habitación se encontraba sucia y con mal olor.

Very poor

Exceptional

-The pools. Outside pool was way below level and my daughter wound up skimming the leaves. There were never towels. The entire visit. -The building . The entire building was outdated and rundown. Shingles missing from the roof and the stairs had duct tape. -The rooms. Our room did not have a functioning TV and the bathroom light flickered on and off all night (haunted, maybe? We have videos). -The people. Everyone was so nice, friendly and helpful. They made a questionable stay so much better.