DoubleTree by Hilton Portland - Tigard

It appears the remodeling was still in progress. The bistro and bar weren’t open yet. The pool was open, but cloudy and the room was very warm/humid…maybe typical for an indoor pool. The breakfast was very underwhelming. We ate there the first day, but chose to go elsewhere the other days of our stay. The staff was helpful.

The staff was excellent

All the staff I interacted with were very friendly and accommodating. Even when I messed up my reservation, they were very understanding and went above and beyond to help me remedy the problem.

The staff was very friendly and helpful with everything. Breakfast was fantastic. Highly recommend everyone to stay there.

Our room wasn’t finished, new carpet, missing window screens, torn draperies, rough patched and painted wall in bathroom, never had actual hot water in sink, shower was fine. Two towels for 3 people. Staff was very happy to get more and bedding for sleeper sofa. Bedroom area had big wall fixtures on two walls where bed might have been prior but now on opposite wall, lights didn’t work. They charged 15.00 for a breakfast buffet that was minimal and free elsewhere. Front desk area was primed walls, unfinished electrical outlets. Definitely not what we expected from a Hilton. Understanding that remodels need to occur, 6-7 months is a long time to still look like a bomb went off. First impression was are they even open when we pulled in.

Hotel is currently being renovated lots of noise which would’ve been nice to have known before booking Rooms have been updated, but they’re still dirty with lots of dust, needed a good clean

Everything is so great and wonderful thank you😊

Bad

Breakfast potatoes could be less dry but everything else was excellent!

The mini-refrigerator froze everything no matter where it was located in the refrigerator. About every other flush of the water closet, the lid had to be removed from the tank, and the flush mechanism had to be reset to fill the tank.

Good location. Great room. Great bed and TV. Lobby was dirty, although there was construction going on. Plates and cutlery were dirty for breakfast. I had to go back to find cutlery and plates that didn’t have food still on them after we picked them out of the clean cutlery dispenser. Hallway had spilled food in it - staff seemed totally unaware and need to be more mature and professional.

we love Iman!!!

Property being upgraded. Staff really nice

The room was well furnished and clean. The air conditioning unit was quiet and the staff extremely polite and helpful. The breakfast was good, My only gripe was the noisy exhaust fan in the bathroom and the bathroom door is not properly installed and makes a loud scratch noise when closing. This wakes my partner up when I am using the bathroom. I am happy with my stay especially with the reception staff.

However, the toilet is kindergarten height, and the bathroom door squeaked like a rusty castle gate in a horror movie. Very annoying in the middle of the night. And cable tv offered no live local programming, only that pre-recorded stuff on a loop that Samsung has. Their warm chocolate chip cookies almost made up for the deficiencies, but not quite.

The room was generally clean. The bathroom fan was kind of noisy, like a motor in an engine room. The ambiance of the hotel doesn’t look as good as what’s advertised. The staff was helpful.

Nice location, nice courtyard for breakfast.

Staff were extremely helpful and courteous. Since the hotel is being remodeled there was some mess but the hotel was kept very clean. Breakfast was good except that the coffee was very bitter. Perhaps because we came down at the end of the breakfast window.

It was a great location

Bad