KOKO HOTEL Tsukiji Ginza
About KOKO HOTEL Tsukiji Ginza
Experience an abundance of unparalleled facilities and features at KOKO HOTEL Tsukiji Ginza. Maintain seamless communication using the complimentary Wi-Fi at hotel. Reception assistance is offered at the hotel featuring luggage storage. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At KOKO HOTEL Tsukiji Ginza, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at KOKO HOTEL Tsukiji Ginza.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At KOKO HOTEL Tsukiji Ginza, guests can access vending machines that provide light snacks and beverages 24 hours a day.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Did not eat breakfast at the hotel Services and communication
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Breakfast was okay hopefully you add more Halal food in the Menu for the Muslim guests to be accommodated. Also the staff Kaung from Myanmar ( I hope I spelled his name Correctly) was the best customer service and my family and I appreciated him a lot and we always look forward to see him and he directed us what food doesn’t contain Pork and we enjoyed his service. Please train some of your staff how to communicate well with customers and need to learn how to talk to the customers regardless of their race and when explaining to the customers the requirements like making copies of the passport before they yell to the customers and asking them rudely. They have to be polite with guests when asking about passport for copies. Kindly add more Halal food in the menu and cleaning the rooms daily not every 3 days . Please please add or give guest Iron Box . As a guest we need Iron Box and there was not enough for the guests and we have to wait for 3 days without Iron Box.
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Location
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My only complaint is that I could not take my rental road bike to the room for one night and had to use a parking garage close by which did not offer security for the rather expensive bike.
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Location
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Good location
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Convenient to station great restaurants Very clean and new spacious rooms All was great
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Breakfast was good for the stars of the hotel and the location was good nearby Ginza and near the market. Hotel staff didn't help with luggage, the rooms were super small, and we had a cockroach in our room. Upon notifying staff, they first tried to catch it and then downplayed it, saying they would spray insecticide. We were with a 15-month-old baby, so we declined the insecticide as it is harmful. Staff then said we couldn't move to another room. After insisting and telling them we would want a refund, they offered us a room without a hotel card, which was super frustrating, as we couldn't leave the room.
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Very clean the staff very nice and a great location The breakfast was mediocre
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Family room was very spacious
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Good location. Clean and cozy rooms.
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The location was good, you need 15min walk to the station, which connects to both Haneda and Narita airports(the station has elevators, so bonus points there). The room was spacious enough for 3 girls, we were able to leave our luggage after checkout for free at the reception. We stayed for over a week, but they have a policy in which they clean the rooms once every 3 days, the cleaning was not the best, but otherwise it was a good stay.
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they didnt let us borrow a bread knife
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Location The smell of cigarette! They couldn’t even change to a non smoking room.
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Rooms are very small. No hotel lobby. Elevators are slow.
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Hi, I just wanted to say that when I booked this hotel I had selected 4 individuals, 2 adults, 2 children ages 4 and 9. One of the criteria I was looking for is 4 beds. This hotel listed 4 beds on their details for the family room; 2 twin beds, 1 twin sofa bed and 1 twin trundle bed (which I have a photo of). For this reason I placed the booking, but upon arrival we were informed that we could only have 3 beds because our youngest didn't count and refused to give it to us. In fact to have the additional 4th bed we would have to pay for another person, their logic was that our 4 year old didn't count?! This is certainly not representative of what they listed and definitely not mentioned anywhere on their page, if that was the case I could have made a different booking. The sad part it there would have been no additional work on their part the sofa bed was there and did not require any change but rather just bedding on it which they refused to give us. We didn't want to risk anything either, should they think we converted it ourself and then charge us for an additional person. This made me absolutely furious and I just want this to be known because their listing still shows this and I would not want anyone else to go through this.
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We paid for breakfast but I realized that they did not offer breakfast for us when we checked in. We had so many different hotels I forgot which ones came with breakfast.
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The location was strategic and convenient Nothing to be remembered
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Breakfast was outstanding. Great location and clean facility.
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The purified water dispenser
