International Hotel Kabukicho

The staff was super friendly, and the rooms were always clean! The rooms were super cute and comfortable. The Wi-Fi was a little slow, but that’s can be expected with hotel Wi-Fi.

Rooms may have been a little cramped but it's manageable

We booked our trip last minute so we were very limited in choice as far as booking a hotel close to Shinjuku station and taking into account we were a family of 5. THE GOOD - excellent location , walking distance to everything - area felt safe & hotel was quiet considering it’s in the heart of the city - we arrived around midnight, staff were friendly, check-in was smooth - staff very helpful, ensuring all our 3 rooms were on the same floor - useful amenities like a microwave, mini fridge, and kettle all ok - Water pressure and air con good - rooms were reasonably clean - double room was comfortable, and for Japanese standards size was good -Cigarette smell as soon as you walk into each room -Everything is outdated -Reception area was cluttered and gave an impression of lack of upkeep -One bedroom wall has water stains over the wallpaper -Beds in both the twin rooms were squeaky and mattresses not comfortable - Twin rooms were dark and and felt depressing - Furnishings are a mix match of odd large pieces making room feel cramped By no means were we expecting luxury given its 2-star rating. However I was very disappointed as the photos advertised on line are not a true indication of what they look like in 2026. This hotel has so much potential. The rooms are crying out for a fresh coat of white paint all over the walls, doors and ceiling. Declutter and replace the mattress and towels. What a huge difference this would make.

The mold , the smell in the hall out of our room was very bad and the room was totally different from the pictures and when I told them it is the wrong room and it is not what we rent, they told us that there is no other available room and that the room from the pictures doesn't exist anymore.

Everything was OK comparatively. Strong cigarette smell.

The rooms were big. They changed the towels everyday. It’s close to Shibuya station and Golden Gai. The rooms are nothing like the pictures posted in Booking. When we complained about it, they said that “the pictures are old”. The wallpaper was coming off, the walls had stains, it was overall dirty. There was a lot of cigarette smell in the room, they didn’t even ventilate at all before we checked in. It’s a love hotel used as an hotel. It’s located in the “red zone” of Japan, it was surrounded by love hotels, clubs and girls/boys bar.

Only good thing was the location to the station.

Location and heisei vibes

The beds were pretty stiff but we asked for extra pillows and it wasn't too bad.

Did not end up staying. Only stayed for about 20 minutes.

The hotel really helped me with things they didn’t have to

Terrible facilities. Furniture was old and broken. Mold in the showers. Ants in my other room but service was really good and was able to get a room change. However new room also wasn’t much better.

it's okay, but could be bettr

Clean room, nice location, very nice staff. Have to leave room key at the Reception everytime we leave the hotel. Room is cleaned everyday but needs more improvement in cleaning.

I had an excellent stay at this hotel! The location is perfect—conveniently situated close to major attractions, restaurants, and transport, yet peaceful and relaxing.

Very good

Good for the price. Rooms have plenty of space. Not very clean, especially the air grille.

English speaking staff, they even let me try to speak Japanese to them It's listed as non smoking, but it's definitely has people smoking in it, you even get an ashtray so ??‍♂️ a plus if you smoke I guess, if not maybe don't try it Was a good stay Bed is very very very hard, not just firm

Good spot to stop in for they are in a good location and the room is well kept.

Spacious room. Bigger than I expected. It is an old hotel. The smell of smoke is very noticeable. But