Extended Stay America Suites Los Angeles Torrance Del Amo Ci

Dirty hotel that is dated from the 90’s

Staff were perfect and the place was everything we needed.

Please need a major renovation and deep cleaning. Bathroom leaking shower tub not draining peeing paint. The place is just dirty. Whoever clean that place needs to get some training on how to clean it or maybe it was just neglected because it’s one of those long-term stay and maybe that room has been taken for a while.

Hotel was overbooked. Didn’t help us at sll

Very good

Great for the price it was nice quite and great location for me my wife and kids vacation.

Disappointing

Exceptional

Very poor

Exceptional

Everything was okay, except there was a stain on the pillow case. Good thing I brought my own pillows.

No

The room had an ancient refrigerator that made an incredibly loud noise all night, making it almost impossible to sleep. The pillows smelled unpleasant, and the bathroom towels were old, stained, and looked like they should have been replaced years ago. The main entrance door was broken during our stay, which was both inconvenient and concerning. The carpets were dirty and had a strong odor that was difficult to forget. One more thing: the hotel advertises that the mall is only a 3-minute walk away, but that is simply not true. It is much farther than advertised, so don’t rely on that information if you’re planning to walk. Overall, this hotel was very disappointing. It urgently needs better maintenance, deep cleaning, and honest advertising.

It was Pet-Friendly I had a guest in front of me getting Kitchen untenses and when he asked for paper towels staff said they didn't have any. You offer a full-service kitchen with no paper towels.

They had coffee and snacks and it was clean

we feel unsafe and uncomfortable. Place is unclean

I like the queen beds, the bathroom, air conditioning, television and refrigerator. Closet was different. Like the spaciousness of the room. It was unusual for the clerks not to be at the desk. When I did have contact with the staff, they were friendly. Like the location.

You get what you pay for. Older property. Smelled, no breakfast, nothing special.

Pleasant

We were moved from our room 136 to 157 because 136 got flooded. Well on Monday June 29th we were relocated to room 157 on our 4th week at the Hotel. Our keys never worked to get access into our room. We had the inconvenience on having to walk to the front desk for them to open our door for each time we went out. At times would take up to 20 minutes of eating to get into our room. Room was also dirty, there was dog poop under the bed, pubic hair in the refrigerator and bathroom everywhere. Once again good thing we carry cleaning supplies with us. These Extended Stay Hotels used to be nice 20 years ago. Now they are falling apart and the cleaning people don’t take pride in their jobs. Maybe if they pay them better they will do a better job on cleaning. Front desk staff were great. We paid close to $5,000 to stay here from June 6, 2026 to July 3, 2026.