Red Roof Inn Detroit - Troy
About Red Roof Inn Detroit - Troy
Just off Interstate 75, this hotel is less than 20 minutes’ drive from Detroit city center and 3 miles from the Somerset Collection in Troy, Michigan. Free Wi-Fi is offered in every room. A TV with premium cable channels is included in every room at Red Roof Inn Detroit - Troy. Select rooms feature a microwave and a refrigerator. The 24-hour reception desk offers guests fax and photocopying services. Free coffee is provided to all guests each morning. Chrysler Tech Center and The Palace of Auburn Hills are with within 15 minutes’ drive of this hotel. Oakland University is 14 miles away. This property provides daily housekeeping for stays of 1 – 6 nights. Housekeeping is provided once a week for 7-night minimum stays.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- In-room refrigerator
- In-room microwave
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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No breakfast didn't have one everything
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im really happy that i didnt get robbed or get a disease in this place it was really nusty everything
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Not maintained well
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They had roaches and homeless people living there like a HOMELESS SHELTER AND ALOT OF DAMN DOG'S
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Bad
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Comfortable bed Found an alive cockroach Tv didn’t work at all Ceiling had weird orange goo on it.
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Bad
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The only thing good about this hotel was the location. Very convenient to our needs and easy access to highway. Everything could have been better. Room was not only dirty, it was discussing. Flooring was coming up. Patches to walls that were not painted. Bed was lumpy and uncomfortable. The whole experience was creepy and unsafe.
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The bed was plush and comfortable. Hot water in the washroom facilities. Bugs of all kinds. Other guests were loud and inconsiderate day and night. Wouldn't recommend this location to anyone
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Bugs of all kinds. Other guests were loud and inconsiderate day and night. Wouldn't recommend this location to anyone
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Exceptional
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Disappointing
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Not much in terms of restaurants or food options in the area. There were a couple shelves of snacks and food for sale in the lobby, but no utensils or can openers on the premises. I heated up water for the instant noodles in the coffee pot and had food poisoning the next day. The person at the desk was understanding and as helpful as she could be, but there was nothing she could do.
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Exceptional
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Room was not very clean floors needed swept n mopped. Beds are sunk in in middle so have to sleep curled up sideways in middle of bed. Hot water was kuke warm at best thrn went to turn on the lamp on wall and got shocked
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The main problem was we found and took photo of bedbug incident which we reported immediately to the property staff. The property manager called the proprietor who apologized and assured us that our stay will be compensated. Three weeks since the incident, nothing received. Messaged the hotel twice through Expedia and not a single response. Called Red Roof relations to file a formal complaint. They stated $51.31 was credited. Checked my credit card transactions and Expedia account and confirmed there was nothing credited to date. After following up through emails for details of the refund, such as reference no and date refund was issues, guest relations stated case is unresolved but will be closed anyways. Worst stay and customer relations experience. Will never stay at Red Roof Inn again. They have lost my business. Hoping I have a chance to upload photos of the bed bug.
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Bad
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Convenience Outside was dirty lots of garbage
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Outside was dirty lots of garbage
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Bad
