Extended Stay America Suites Seattle Southcenter

I will not choose to stay again. At check in I as asked if i needed anything just let them knw. so I did. I need some extra coffee packs. Well if you need them just come back. I will need them I always do as i use two to brew a cup plus I waned one that might. She walked into the back and brought me out 4 packs and a coffee maker. Thre is no coffee maker in the room? No, wierd, but thank you. Are there any cups in the room, No, would you lke ones ith a handle or just 2 cips will work. So she went to the back again and brought me 4 cups, 2 with a handle and two foam ones even thogh they were out of lids, LOL. Every time I went back to the office no one was there abd when i left I had some garbage in my car and I walked over to the cleanng ladies cart and asked for the garbage. She told me there wasn't one on her cart and pointed me to a can over in the corner, Strange stay for sure, not much into customer service certainly not happily. To their credit there is a service area in the morning for coffee back at the office, which i didn't know and wasn't told at checkin, but that woould explain no coffee maker, The staff the next moring was delightful and helpful, but when i left I just put the key on the counter as no one was in there. Too many places i can stay that are helpful.

Location and pleasant staff. Too much noise. Person checking in at 11 pm and moved furniture and closet noise past 1am. Not much sleep.

The room that I booked was a Suite for Double queen. Never got that room type and the room we did receive was filthy. Items from previous guests were still there the refrigerator was nasty. Cigarette burns on every surface imaginable but this is a non smoking hotel. My child mentioned the toilet smelled like someone just pooped in it. I was very surprised as Extended stay America has a great reputation. Turns out for this location it’s an exception to the norm.

The Front desk crew is very unprofessional. I called for kitchenwares, it says it will be delivered on the sign, but frontdesk said they do no deliver and we have to grab it ourselves. The floors in the lobby, by the elevator and walkway clearly hasn't been mopped, it was dirty. The smell of the room was awful and smells really old. The bathroom has that funky smell like someone just pooped on there. Never going back there.

Nothing so far nothing at this point

That it was clean quiet the rooms were nice and roomy parking was great The location was great The price was right and had a wonderful day I will book In the near future Nothing so far nothing at this point

when I got the hotel they told me you duble booked me, they do not have a room for me, so i could not check in and no refund.

Heater and air conditioner didn’t work! Stove didn’t work at all

Breakfast

Room Breakfast

Terrible hotel. Really dirty. Smelled of mirajuana. Plain ol nasty. Would not ever stay here again.

really appreciate that theres a key drop off to check out at even an earlier time

However, making our way to the room we went past overflowing trash cans at every corner. No exaggeration! At the elevators and any corner that had trash cans - they were not just full, they were overflowing.

No coffee machine in the room We requested a late check out , apparently the staff in charge at night does not have the authority to do so So we were awaken by the manager at 11.15a to have us check out by 11.45 A cooked or warm breakfast, even if it's on the go, like a warm muffin sandwich with patties, egg And a juice

Disappointed, a muffin and a fruit bar No coffee machine in the room We requested a late check out , apparently the staff in charge at night does not have the authority to do so So we were awaken by the manager at 11.15a to have us check out by 11.45 A cooked or warm breakfast, even if it's on the go, like a warm muffin sandwich with patties, egg And a juice

Good

Exceptional

My room had an terrible smell and the entire room floor was sticky we never took our shoes off to even use the restroom there were ants and the hole room was not even close to what they advertised

Peaceful stay

Nothing I had to check in late and when it came time for me to check in they made me wait for 2 hours before they would let me have the room and then when they finally did let me have the room they charged me full price. It was an absolutely horrible experience