Hotel Grünauerhof

המיקום. השירות. המלון. הכל היה מושלם. אין מה להוסיף חוץ ממומלץ ביותר.

Beautiful property. Loved the indoor and outdoor swimming pool. Nothing

Outstanding room, exceptional service and wonderful staff. Amazing food and service at the restaurant. Not applicable.

Clean and spacious room. Good spa and restaurant. Responsive and polite staff.

Privacy glass for toilette/bathroom was still see throught

Fantastic! Breakfast was phenomenal!

Clean, modern, comfortable. On-site restaurant. Pool area. Small shower, no bathroom privacy

just the breakfast, nothing other than that, hotel was a total disappointment First of all, the cleanliness was unacceptable — the room was not properly cleaned. Hair was all over the bed, and the bathroom had visible remnants as well. We found around 20 mosquitoes inside the room, along with many bugs and spiders. Spider webs were everywhere, making it feel more like camping than staying in a nice hotel. Secondly, there were no complimentary treats or gestures whatsoever. For a hotel in this price range, you would at least expect a bottle of water in the room — but there was nothing. No water, no fruit, no snacks. We have stayed in similar concept hotels with similar rates, and the difference was night and day. In other places, we were welcomed with thoughtful touches like champagne, desserts, and other treats. Here, there was absolutely nothing. NOT EVEN a BOTTLE of WATER... Also there is some design faults in the room which you can not sustain a full privacy in the toilet or bathroom, there is a sliding glass door which is semi translucent and both sides are visible when the lights are on. Hotel replied to my review on a tone of accusing my lying, first of all I have traveled to over 50 countries, stayed in thousands of different hotels and I don't need to lie about what I saw, I am a customer and it is my right to demand what I paid for, everyone has different hygiene and cleanness standard and I have pictures of all the dirt, hair, bugs and you can see how many mosquitoes we caught in the walls, the reason for we want to check-out early is for the bad experience we had from the time we checked in but when I see you approach I did not want to keep the argument going especially a limited time holiday planned with kids and don't want to make them uncomfortable, so decided to just swallow the bad experience and try to spend time outside as much as possible, we were there for Salzburg festival and did not want to worsen the experience, so instead of accusing the customer on lying, try to improve your standards..

We LOVE THIS PLACE and stop by every year! Every aspect of facility architecture and service is thought-through with love and ultimate guest comfort in mind! We loved everything. This is a place that makes sense!

Super Nothing N/A

I is very nice hotel and very friendly staff Bathroom privacy as it has glass sliding door and visible

Simply superb

Exceptional

Everything was super clean and the food was great. The sauna area is very nice and all saunas are quite big.

Staff extremely friendly and helpful, both pools clean and a perfect temperature. Dinner was fantastic, and amazing looking breakfast. Upgraded to a lovely room with so much space and relaxing view. Such an amazing place, but I feel I couldn’t stay there in the summer as the air con is very poor, lowest temperature was 19.5, slept with all windows open in an attempt to cool room. Location isn’t the best, but ok if drive.

Everything Nothing

Superb

Exceptional

Great restaurant, clean, modern and comfortable rooms Parking gets full because of restaurant

WE LOVE THIS PLACE! We have been here before and always come back when it is not BOOKED-UP ? by other happy customers! NOTHING = PLEASE DON'T change a thing....