Hyatt Place Washington DC/Georgetown/West End

Departure delayed: valet parking attendant unavailable then slow. Otherwise fine. Good breakfast.

I really enjoyed the hotel. It was clean the staff was very nice and the breakfast was amazing

We ordered the crib which was not delivered the first night. I asked for towels change, that was not done, microwave was not working on second floor. In other words not a new hotel, little bitten up…

Great location. Friendly and helpful staff. Room was a good side.

Large room with ample space unlike other hotels. Clean and comfortable!

The only issue I had was I had to constantly look for the valet parking attendants sometimes it took up to 30 minutes just to track them down to give me my ticket to retrieve my vehicle. They were rarely at their station, and seek them because they were no where to be found.

The stay exceeed my expectations in every way. I will be back.

Everything was nice. Would stay again

The staff have been efficient

Nice clean room. Excellent staff

A special thank you to Ms. Onamica at the front desk, who was incredibly kind, helpful, and professional. I arrived earlier than the scheduled check-in time and asked if it was possible to have my room earlier. I had already been informed by email that, if a room was ready, I could check in early for an additional $40 fee. I really appreciated the clear communication and the helpfulness of the staff. The hotel is in a great location, very close to Georgetown, with plenty of cafés and restaurants nearby. It was very convenient for exploring the area. The indoor pool was nice, although I noticed that it opens at 5:00 PM. The gym is well equipped and was a great option for staying active during my trip. I also really enjoyed the breakfast. It was very well stocked, with plenty of choices, and everything was delicious. Overall, I was very happy with my stay and would definitely come back. I hope to return soon!

All good

Clean room, access to coffee shop in the lobby, valet parking made it super easy! Hotel was clean and modern, and secure at nighttime with key card access to even enter the hotel which made me feel safe and comfortable. Friendly and accommodating staff and great location!

Guy at the front desk was extremely rude. I called previously. They stated that the security deposit was $50 a night which was a lie. My friend actually got her room $50 a night but the rest of us was charged $300. All the staff need to be on one accord if that’s the case.

keep on doing what you are doing. Thanks

I love the Hyatt hotel no matter were I go, I'm staying in that hotel because is clean and the staff really nice specially the young lady in the front desk

This hotel is in the perfect location! Definitely will be back, soon!

this hotel was perfect for us. the location was near all the monuments and museums. the room was very clean and comfortable, it had all the things we needed. breakfast was very generous, lot of variety, it does get crowded and tables get full but otherwise it's a great spread.

Front desk people were very helpful, but the valet parking guy on arrival was rude, disrespectful and definitely does not belong on a place like that ,

Good areas in the lobby to gather with family members.