ROOST White House

We had to switch rooms because of an ac issue. They were trying to get a hvac team in at 10pm at night but they switched rooms instead

What’s especially frustrating is that I’ve never been able to get anyone on the phone. Every time I’ve tried, the line is either busy, the circuits are busy, or I’m unable to leave a voicemail because the mailbox is full—or whatever the issue may be. We arrived in DC and went directly to the hotel and parking garage, where I parked away from the other vehicles. The truck remained there the entire time. It wasn’t until the last day, when we were getting ready to leave, that I noticed the damage on the truck. Given that the truck was parked inside a secured garage and we went directly there upon arriving in DC, I’m just trying to understand how this happened and, more importantly, why I’ve been completely unable to reach anyone to discuss it.

Exceptional

Overall a 10/10 I would stay here again.

Great location, spacious and clean Non

Convenient and like the size of the space

There's parking in the garage beneath the property that's easy to access. The sky lounge on the roof has great views, especially at night. There are comfortable lounge spaces throughout the hotel. The downtown area is easy to walk, bike, or grab a rideshare and not far from many sights.

Clean room helpful staff and nice property. Close to a lot of hot spots in DC

This is an exceptionally great place. Very top class building and room. Wonderful staff and very helpful and friendly. Fantastic location, so close to everything, and lots of places to eat close by. Would love to stay here again and would recommend Roost White House to anyone. A+++ I couldn't stay longer!

There was an awesome guy...

Exceptional

My booking was for a fully furnished apartment, although I only stayed one night. Everything seemed to be in excellent condition. The unit was very comfortable and was scrupulously clean. There are perks for visitors in the public areas of the hotel, with a nice garden atrium for sitting in, a gym and a rooftop deck. There is a washer/dryer and full kitchen in the unit. The location is very convenient to central Washington DC, near restaurants and the subway system. I have a couple of minor complaints: the door to the unit is unlocked via a fob touched to an electronic lock on the door, but there's also a knob that needs to be turned and I had to have a staff member explain/show me how it worked, and it was still a bit wonky. Also, I was supposed to be able to log into wifi with a code for my room number, but my room number didn't show up in the wifi list. I used my 5G which was fine, but that was still confusing (I didn't ask the staff about it, although I'm sure they would have been helpful in getting connected). Overall, I think it was good value for money, especially considering it was a full apartment space.

The rooms and amenities spaces are beautiful. Very nice finishes and everything you need in the rooms. The coworking space is very spacious and the rooftop lounge and deck is very pleasant. My only complaint was that the doors across the property bang close loudly and the ceilings are thin and so you hear everything above/below you. This is annoying but manageable during the day but I found myself waking up dozens of times in the night in our first room (205) which was directly over reception which was manned 24 hours. After two nights of this they moved us to another room where we heard less but still some banging (presumably as our neighbors weren’t as active as the front desk in the middle of the night). I’ve lived in apartments my entire adult life and this was the loudest regular banging noise I’ve encountered. It’s a perfect location and hotel otherwise. It’d be fine if you’re a really heavy sleeper or bring earplugs.

The AC had some sort of block on it to conserve energy so I wasn't able to sleep well.

Good

Location and having full kitchen. The AC had some sort of block on it to conserve energy so I wasn't able to sleep well.

This is the best place to stay in D.C.! I have been coming to Washington, D.C every year for over 23 years, and I have stayed in fine hotels and independent lodgings, but The Roost White House is now my favorite. All the staff is wonderful and kind (Jackelin is really great and went out of her way to fix our reservations). The apartment was much larger than I thought it would be. The architectural style and the interior design are tasteful and of high quality both inside and outside. The public spaces are relaxing and very comfortable, with a great view from the roof. The Roost has everything you need to enjoy your stay, including bikes and parking. It is your home away from home. Did I mention the location? Location, location! Everything is a short ride or walk away. Some of the best Restaurants are nearby, and shopping is not far. Come and relax in comfort and style in D.C. at the Roost!

Exceptional

Loved our stay here, extremely convenient for families. If you plan to cook, kitchen was provided with most necessities and whatever we missed was cheap and easy to purchase while shopping for produce (plastic mixing bowl, cutting board, and sturdy aluminum sheets to make fries in the oven - all easily purchased at Walmart for 5.00 total). Spacious refrigerator and freezer, lots of counter space, place to eat. Spacious and well stocked bathrooms. The only item I wish we had was a vacuum cleaner, however we stayed here for 9 days and most people probably stay for shorter periods and would not dream of vacuuming during their stay. All in all, a great stay and will return for family stays. Also would definitely consider staying here for business trips to the area. This is a great option!

Exceptional