Willard InterContinental Washington by IHG

Clean & well kept property, very friendly staff, housekeeping went above & beyond. Only issue was at check in when 1 of our 2 rooms wasn't ready & they didn't have the floor we pre-reserved available. But they made it up in other ways.

Staff was so kind and extremely helpful. Everyone very eager to help if you needed anything.

This hotel is stunning! Beyond expectations! The staff was so helpful when I needed them for LOTS of special requests during our 15th wedding anniversary! This will always be my 1st choice for places to stay in DC!

Attached to this hotel. Looking fwd to the opening of the full bar. Staff did their best to make us feel special!

Close to all attractions, clean property, excellent staff,

Everything was perfect! Beautiful hotel and wonderful staff!!!

Exceptional

Beautiful historic property, the king suite was gorgeous. Area around the hotel was trashed- barricades and fences and very unappealing compared to other times I’ve been to D.C.

Very professional staff Excellent air conditioning in the room Close to the parks, monuments and museums Spacious standard room with comfortable furniture Beautiful bathroom Freshness of the fruits served at breakfast The wifi could be improved

The hotel didn't have Fox news or many television channels. My room wasn't cleaned on Saturday 7/18/2026.

Wow, it’s all I can say! The hotel is right in the heart of DC’s history. As soon as you step out, you can see the Capitol to your left. Walk to the end of the block, and there’s the Washington Monument. Just a couple of blocks away, and you’re in front of the White House. The service was impeccable too. I highly recommend checking out some of the nearby restaurants. The Occidental and the old Abbott Grill were absolutely amazing and just a short walk from the hotel. The front staff even noticed my birthday was a few days before my trip. When I arrived at the hotel after a day of sightseeing, they had cupcakes for each guest, wishing me a happy birthday. It was such a nice touch. Will definitely be back!

Impeccable service and professionalism. My 2nd stay here and not my last. Conveniently located.

Passable

Check in manager made us welcome and parking garage I took two trips to truck and was helped tremendously. Bell hop gave me information on our plan of touring. Stayed at lot of motels being 70 years old and this place is Best of best and will be back. Thank You!

Great option

The Willard is a grand old hotel that lives up to its reputation. Our room was spacious and fully stocked with everything we needed. The staff was outstanding in their prompt service, starting with Ramona at check-in; she was wonderful and very helpful. Five stars isn't enough!

Wonderful hotel, convenient location, helpful staff.

Good

Everything was great. We were only disappointed because the Round Robin wasn’t open due to renovations.

We absolutely loved our stay!! The beds and linens were great, the food in the restaurants was great! Location is superb for sightseeing! We loved attending the Great American Fair and seeing all the beautiful monuments and fountains the week of July 4th!