Members-only rates
3.5 / 5 Great

Quality Inn

Quality Inn
Quality Inn – West Haven, CT
Quality Inn – West Haven, CT
Check in 3:00 PM
Check out 11:00 AM

About Quality Inn

Located just off I-95, the hotel sits on the shore of New Haven Harbor and is just 2.5 miles from downtown New Haven. It serves a continental breakfast every morning. Free Wi-Fi access and cable TV are provided in every room at Quality Inn. They are equipped with a microwave and a refrigerator and furnished with a work desk. The front desk at the Quality Inn Hotel is staffed 24 hours a day and offers fax and copy services. Guest laundry facilities are also available on site. Yale University is a 12-minute drive from the hotel. The Yale Center for British Art is 2.5 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

3.5 / 5
Great 376 reviews
  • Engine customer Aug 2026

    The photos are either outdated or fake - no part of the hotel looked the way these photos do. When we got out to our car in the morning, it had been ransacked. Bags, food, shoes, money, and memories were stolen from us.

  • Engine customer Aug 2026

    N/A

  • Engine customer Aug 2026

    The room had water damage on the ceiling, buttons on the AC were not working, and roaches in the bathroom!

  • Engine customer Aug 2026

    Ample parking close to downtown clean room comfortable

  • Engine customer Aug 2026

    The breakfast was meager even by cheap hotel standards.

  • Engine customer Aug 2026

    The hotel is outdated and in need of some repair. The bed was comfortable. We did not do breakfast so I don’t know how that was. Hotel is good for night’s stay.

  • Engine customer Aug 2026

    it was cheap and worked for us.

  • Engine customer Aug 2026

    The property stinks when I went to the room it had hair all over the bathroom like chewed up gum in the bath tub I didn stay there I told the manager he came up seen the same thing I told him I wanted a refund and he said I needed to call Expedia then when I called they called him now there tryna keep my 309$ dollars he tried to give another room but the smell in the hallways and the last room was terrible didn want to risk catching anything the was the worst experience ever the rooms and manager he lied to me and Expedia now I have to fight for my money I do not recommend no one to ever go to the quality inn Connecticut I want my money

  • Engine customer Aug 2026

    Nice stay here. Will stay again.

  • Engine customer Aug 2026

    It was a nice remodeled hotel

  • Engine customer Aug 2026

    Very clean room and helpful team members.

  • Engine customer Aug 2026

    Excellent

  • Engine customer Aug 2026

    Besides that… enjoy standing in water as you shower because the bathtub doesn’t drain as you shower… there is also barely any lighting in the bathroom. Parking lot had trash all over it. Not the best neighborhood. Walls are thin and you hear the stairwell door banging all night over and over. Don’t plan on a good night sleep!

  • Engine customer Aug 2026

    The bathroom smelled like stale urine. The water pressure from the shower was nonexistent! It was difficult to shower with such low water pressure. That is a problem. The railing on the steps in the stairwell was sticky. Breakfast also could have been a lot better. There was bare bones for food. Limited options for choices. They had a waffle machine which I used but the waffle tasted like there was not much to it. There was juice and pieces of toast and yogurt. That said the positives was that our second room was cleaner. The staff were very nice and helped us changes rooms. The hallway floors looked new and they were clean. This place used to be a super 8 apparently. I feel that this place has potential. I’m hoping this review helps and things get better.

  • Engine customer Jul 2026

    It needs maintenance in the bathrooms

  • Engine customer Jul 2026

    My only complaint is that the breakfast could've had more foodstuffs to choose from.

  • Engine customer Jul 2026

    Was slightly run down for being just renovated

  • Engine customer Jul 2026

    Worst experience of staying in a hotel. The room was dirty, smelled of smoke, had holes in the walls, refrigerator was a rated with the paint and plastic peeling. Breakfast area is tiny, so there is no space for most people to sit. Almost no choice for breakfast foods. Noise is everywhere. Doors slam loudly, and there is no sound insulation. Horrible experience incomparable to any other hotel stay in the worst possible way.

  • Engine customer Jul 2026

    Clean and comfortable

  • Engine customer Jul 2026

    The room was clean, check in was a bit slow maybe have two people checking in at peak hours. 3pm - 5pm. The waffle maker is great but need more muffin and cereal varieties. Also take the butter out the fridge. Cold frozen butter doesn’t melt on toast or waffles well.

Frequently asked questions about Quality Inn

Does Quality Inn have free Wi-Fi?
Yes, Quality Inn offers free Wi-Fi for all guests.
Does Quality Inn offer parking?
Yes, Quality Inn offers free parking on-site.
Does Quality Inn have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn offers meeting spaces for business and group use.
Does Quality Inn have a fitness center?
Quality Inn does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Quality Inn located, and how walkable is the area?
Quality Inn is located at 7 Kimberly Ave, West Haven, CT 06516. With a Walk Score of 58, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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