Quality Inn & Suites

Breakfast was poor, they shouldn't even advertise breakfast. The pool was not heated as advertised. Those were 2 of my main reasons for booking this location.

Easy to get to Pool was indoors but not heated, towels for pool were very small, only waffles for breakfast was offered. Room smelt musty.

Very musty smelling in the hallways. There was nothing on the breakfast but waffles. No other dishes.

Like the location. Close to Bush Gardens and several restaurants. The room was comfortable and plenty of parking and room was clean with no issues . Shower worked great and good internet service there . There was a nice indoor pool that was cleaned and different people in it though I didn't use but was a nice pool. I stayed 2 nights . I previously had booked 1night on booking.com then other family members wanted to go and said let's do a 2 night stay . I called the motel and spoke to a person and I told the person I decided to stay another night and would be there in about a week. I explained I had only booked 1.night but wanted 2 so I asked did I need to go back through booking.com or could I just tell them a extra night to be added . The person said that it wasn't be no problem and would give me the same rate and what I had for the 1st night on booking.com.just tell them when I arrived to check in. Will when I checked in that didn't happen and I had to pay extra when I could have saved a lot money buy going ahead and booking back again through booking.com . I explained to the person at desk what I was told and didn't accommodate what I was told on the phone so learned my lesson on that . To get a good rating and great service is to make the people want to come back by should have allowed the 2nd night to be what I was told thats the only issue that made me have a concern.

We had to request another room because the bedding was dirty. There was something on the sheets, bedspread and pillows. When going to get the continental breakfast, the only thing they had was waffles and yogurt. Overall the hotel was at a great location for visiting Bush Gardens but cleanliness was not good. What you see advertised on the website is not what you get.

They dont have enough power to use TV and microwave at the same time. Ptac unit did not cool. They did not have enough circuits to run the waffle machine and the only other breakfast option was toast or cereal.

Very clean, very easy to find, and very convenient because we were going to Busch Gardens. It was also very easy for me to get to church from there. Very disappointed with the breakfast, there were very few options. This is especially true for someone like me seeking protein options. Previous reviews and photos on the website suggest a full hot bar with breakfast items. However, this was not the case during our stay.

The check in was not a problem at all. The staff issue was the man in charge of breakfast. The man who was at breakfast

Only downfall was when showering the water wouldn’t drain until after the fact , wasn’t ideal for 2 adults and 3 kids taking a shower back to back after the water park .

Hotel is in a great area! Close to everything but the hotel itself is a bit dated.

The pillows were too hard for my liking is the only bad thing I can say! Great stay!!!!

Room was in need of getting and remodeling. Floor and steps had defects and there was no evidence of repairs. Bed was ok. Room was clean. The halls were smelly and dirty. Elevator was on and off. Upholstery was dirty and very worn. Fitness center was non existent. Pool area was dirty. Hotel lobby smelled of cigarettes.

Friendly family atmosphere comfortable That was really nothing not to like besides the fact that they don't serve turkey products for breakfast but not a big deal at all

Short staffed so front desk often not manned.

The property was clean,the breakfast was very good. And the view was amazing No complaints

My third stay here because I love the location. The breakfast was disappointing. Previously, it was in a separate room with hot dishes. This time you were served in the lobby. I understand there are issues with the adjoining restaurant being unavailable, but even the offerings for breakfast were a let down after previous stays.

The analog phone had its red light flashing, which won't stop!!!! I mentioned it to the person at the front. Nothing happened.

Spacious and clean!

Do better with the breakfast area. It wasn't clean like it should. You know you're getting heavy traffic so adjust accordingly. Overall, I would come back.

Location was good.