Homewood Suites by Hilton Wilmington Downtown

safe, nice rooms, friendly staff.

I emailed the general manager and of course, no response. Should get a refund. Went to the front desk and the gentleman seemed very overwhelmed and had no information. Handled very poorly.

The room we were given was dirty, floor was slippery as if it had oil on it. The TV remote, sitting area were sticky and had good stuck to it. The carpet Cleary wasn't vacuumed. The worst part The wall by the bed had so much hair stuck to it. A lady came up to help and she agreed it was terrible. I requested another room but none were available. Had to go find another place to stay.

Exceptional

Staff was very welcoming upon check in. Room/bathroom were very clean. Ironing board cover was completely depleted. Found another way to iron my clothes that were wrinkled from travel. Hotel is located in a great area. Breakfast is decent but all the hot food was cold. Good stay, minor details could've made it better.

front desk staff greeted you like you are interrupting their day, no smile or greeting. Both the bathroom and entrance doors were unable to close easily.

BREAKFAST IS THE BEST HERE! Selection, variety, and the folks in the kitchen make you feel at home! LOCATION STYLISH BIG WINDOWS IN THE ROOM THE RIVER

Excellent property. Exactly what you would expect and hope for. Clean room, property overall was really new and well maintained, the breakfast was good and the Wi-Fi was great. Helpful staff and conveniently located on the river for a good view.

The hotel and the amenities are excellent. Breakfast could be better, it was even canceled without prior notice on one of the days I stayed there.

I was actually quite surprised as I typically stay at Hilton hotels and am usually very satisfied. The room apparently was not cleaned very well prior. There were dirty dishes in the dishwasher, a damp washcloth in the bathroom area and the bed was disheveled. Again I am not used to this at all.

The space as a whole. The bed was awful.

I liked the location. I was actually quite surprised as I typically stay at Hilton hotels and am usually very satisfied. The room apparently was not cleaned very well prior. There were dirty dishes in the dishwasher, a damp washcloth in the bathroom area and the bed was disheveled. Again I am not used to this at all.

We came for an overnight with our family (with kids). We stayed on the river side and it was a great stay. Plenty of space, great view, and very clean. We were not there long enough to take advantage of many of the amenities; but, they all looked great. It is close to everything-restaurants, the Riverwalk, baseball field! Very nice!

The bed was awful.

The location was fabulous. The room had dirty Kleenex and dental floss near the bed when we walked in.

Paying for parking

Great location near downtown situated on the waterfront adjacent to restaurants. Newer hotel, but room was not clean and we were short towels. Charged for parking, but there was limited space and parked in adjacent lot and had to walk to entrance.

The hotel does charge a daily fee for parking, so it's something to keep in mind. While there isn't a pool, the location more than makes up for it. There's a beautiful riverfront trail just steps away that's perfect for a walk, with several great places to eat within a short distance along the trail. Overall, I really enjoyed my stay and would definitely recommend this hotel for its cleanliness, excellent staff, and convenient riverside location.

The riverview room was awesome for us. However, I was surprised how aged the furniture was for a hotel built in 2019. The breakfast was horrible. Food was undercooked, wet, and cold. We had to buy breakfast since it was not edible.

The breakfast was standard but the staff was exceptional! Everything was prepared timely and offered for the posted time frames. Not applicable.