DoubleTree by Hilton Downtown Wilmington - Legal District

I have stayed at this hotel several times and the stays were absolutely amazing. Room nicely decorated and clean friendly staff. This time however the first room I was assigned to had dirty walls and none of the lights worked properly on the lamp stand or the bathroom. When I reported this to the front desk while asking for a room transfer the first thing he asked was if it was because of the lights not working which tells me the hotel is aware of these issues. The second room was only slightly better. Table moved from the wall like it was not meant to be there. Temperature adjustments didn’t work either. It was not the room I chose off line. Very, very bad experience this time. I don’t think I’ll stay at that doubletree again. Just terrible.

The listing mentioned a pool, there is no pool.

Property is very outdated. Housekeeping threw away my property (comforter bag that contained a fitted mattress pad) and I’m still fighting to get compensation. Parking is not free I parked on the street. I chose this hotel for convenience only to my job.

N/a They gave me the wrong room which was occupied bybsomeone else which was very dangerous

When I arrived in my room, I discovered a stain on the comforter. In addition, it looked like my room had been re-floored and the workers had stepped in the adhesive and left there tread prints at the door.and next to the bed. The hotel marketed me a city view room, however, the only view that I got was of rooftops and the backs of what appeared to be residences. My stay was okay; nothing spectacular about the room or the hotel. To top it off, some of the equipment in the gym did not work and the pool was closed.other than it being convenient to the event that I came to photograph, I was really disappointed. Oh, no free parking and the elevator from the parking garage was broken.

Great stay

Clean hotel. Helpful staff. Was not a fan of the parking garage. It was not complimentary and the elevator was out of order.

Lovely room. Near several restaurants.

The hotel is nice indeed, but this time the room I stayed in was not really up to par. It had so many scratches on the walls, dressers. Bed wasn’t made correctly. They left toilet tissue paper that was already used by someone else instead of putting a new one in for a new guest. This time around it wasn’t really a great experience.

$11 dollars to park and the elevator from the garage is broken, so you'll have to lug your luggage up a spiral staircase to get to the lobby. The hallways smell rancid, and you can hear everything through the thin walls of this dump.

The staff was extremely nice, and helpful. I wish the directions were more clear on how to get from the parking deck to the hotel and vise versa. Overall it was a good stay

Room not c’esned properly. Hairs everywhere. Yellow beige towels. Dirty toilet.

Good location good stuff First day we arrived after midnight.. the room we were given was full of humidity. Beds were wet. Floor was wet

Room View

Requesting full refund.

Have to pay for parking everytime you leave, tv kept shutting off, had to wait for a clean room for over 30 mins, even though I checked in past 4pm.

I could not get into my room, so, there was NOTHING that I liked about this hotel.

Very nice hotel, found it a bit expensive. For the price there was not even free parking. Price apart the hotel was very nice and the staff friendly. Price

We will come back once its complete.

Clean, location and friendly staff