Menua by Horizon Hotels, Yerevan

So everything nice hotel near market, good and friendly staff ,

Room facility,No ac was working in the room,no shower is the bathroom

The bed was comfortable nothing else The location was not good,washroom was smelling very bad

The staff was extremely nice and friendly.. Unavailability for kitchen in the hotel ..

A woman was in the reception. She was racist. When she understood we are from Iran she changed her behavior with us. We stayed there for 6 nights and only one day for 15 minutes we were laughing out loud in our room. But when we were going out on the same day, she warned us that we are making lots of noise and she said this again and again and mentioned also there are other Iranians making noise!!! She mentioned the country very much and this didn't feel good at all. All the members of our family became upset from her behavior. She was very rude and angry at us all the time!

I recommend avoiding this hotel, it is not only unpleasant to be here, but also unsafe

The first night we were given three separate beds, the second night, even though we paid more for the reservation, they gave us another room with 2 beds and a sofa.

The reception staff was not good. we lose ( forgot ) our phone in taxi from the city center , the reception staff refused to check the camera in front of the hotel door to find the taxi license plate number and did not cooperate. -- Bathroom and shower The shower was terrible and fixed, the angle of the water splashing into the room, not the bathroom (we tested 2 different rooms, both were like this). The TV system only had a few local channels and no TV internet receiver, etc. There are no shops or supermarkets around the hotel, but there are car repair shops, car body repair shops, and car tire changing shops, which caused noise pollution.

This was probably the worst hotel I’ve ever stayed at. It was incredibly dirty — there were clumps of hair on the floor, and the furniture was old and worn-out. I’m attaching photos of the towels — I’ll let them speak for themselves. On the positive side, the location is convenient, and the self-check-in process was easy. However, even that had issues: at first, they didn’t want to give us the second key. The Wi-Fi didn’t work anywhere — not in the room, hallway, or bathroom — and the hotel made no effort to fix it. I do not recommend staying at this hotel.

სასტუმრომ გაამართლა მოლოდინები, კარგი ლოკაციითა და ოთახით.

Pleasant

Exceptional

Very good

I want to express my special thanks to the staff of the Reception . Receptionists are very nice , polite and professional, each request was done immediately.The room was clean and comfortable. Wi-Fi

Very good

A location, staff, kitchenette, and services attached The room can be a bit more cleaner

I only have bad things to talk about Hotel Menua. The exception was a Blonde lady in reception, she was nice and polite. The other staff members don’t have any education. They are so rude. We came to our room and were already dirty! Even the floor! We asked in next day to clean it while we went out, they complained “why you didn’t tell us before?? It’s not our day to clean up!”, anyway the cleaner she said ok I will clean. When we came back was exactly same. Even the towels they didn’t change. So i went to reception again to complain and the man just replied “I cannot do anything because we clean the rooms every 3 days”… definitely we will not comeback.

It wasn't in a good neighborhood, but it was worth staying for one night because the price was reasonable and they gave us a little discount.

No complaints

Exceptional