Shirbakyan Boutique Hotel & Apartments

Inconveniences started right after booking. The host messaged me around midnight demanding a prepayment in a rather rude manner, even though there was no mention of any prepayment on Booking.com. On check-in day, I had indicated my arrival time as 7 PM — the host wasn't there, and his mother let me in instead. He only showed up later, and at 11 PM started knocking on my room door demanding that I "urgently register." Later, I came to the hotel with my girlfriend, who had forgotten her passport at home. Refusing check-in without an ID is understandable — but he did it with unacceptable insinuations and became openly rude. When I asked him afterwards not to behave like that, he came right up to me and started making threats, reeking of alcohol. Nobody apologized for this absolutely unacceptable situation, so I recommend avoiding these people. I visit Yerevan regularly and have never experienced anything like this.

N/A

The place was clean, cozy, and very comfortable. It was great value for the price. Mr. Hamo was extremely kind and helpful; he supported us a lot and did his best to make our trip to Yerevan enjoyable.

Aesthetically beautiful but the property manager is very rude like , aggressively rude. I had a very unpleasant experience with the host. I politely pointed out a minor issue in the property—the lights were flickering—and instead of addressing the concern professionally, the host became aggressive and confrontational. He started speaking loudly in his own language in a way that felt hostile and intimidating, while pointing his hand directly at my face. His tone and body language were aggressive, and I felt extremely uncomfortable during the interaction. I was simply bringing a maintenance issue to his attention, and I did not expect to be treated with such disrespect. No guest should feel intimidated for raising a reasonable concern about the property.

Hospitality and willingness from the owners

great location, good value for money, friendly staff

This is one of the best places i've ever stayed! - the young gentlman who works here is incredible! he's one of the most hard working people I met and he's genuinely a very nice person; he was very helpful from the begining, speaks great english and did everything possible to provide me with a comfortable stay. - the room is spacious and comfortable, and it's sooo quiet! AC works great and bed is comfortable. - the shared area including the kitchen and bathroom are always sprakling clean. - the location is good, a short walk from a supermarket and a food court with delicious food. few minutes and you're in the city center. Every time i am back in Yerevan, I am definitely staying here!

Good personal who is to your service Payment in front which makes it a little complicated for spontaneous booking.

Passable

Amazing staff and very clean rooms.

・A clean and gorgeous room where we can relax ・Great location close to town, mall, and supermarket I love this hotel!

it was perfect, I booked for my father and he loved his room, really kind and welcoming staff. thanks!!

Exceptional

Everything is ok

Everything is ok Nothing

Very classy boutique furniture and the whole hotel atmosphere. From the first minutes you can notice that the host family has put a lot of soul into its creation and maintenance. We took two rooms with a shared bathroom, the conditions were very comfortable. Although there are different options available, so you can always choose required level of comfort. Location is also very nice. 15-20 minutes walk from the very center of the city. The SAS foodcourt is across the street, right in front of the hotel. So you can be sure that you will never go hungry;) Although there is a fairly big road nearby, the windows are remarkably high quality, so the room is absolutely quiet. Everything is perfectly fine, the only small improvement idea is it to add some bedside light.

Exceptional

Nothing negative

I'll rate over all 10/10. I was a happy customer for my 12 day stay in Yerevan, Armenia. Shirbakyan Hotel has given me an excellent customer service during my stay there. The room was huge and spacious. The kitchen and washroom though shared was always clean and tidy. And above all, the staffs (owners) was really warmth and accommodating. They will really try to give all their customer needs the best they can. I would really come back in Armenia and would definitely stay again in Shirbakyan Boutique Hotel and Apartments.??❤️ Nothing. Everything was excellent. ?

Perfection I loved my stay and I definitely recommended good value for money neat clean and tidy. For me its a perfect home away from home. And it's The perfect blend of luxury and relaxation”. ???? None