Sansatei

The hotel itself looks quite old with not too maintenance. The room and bathroom have stains and damage everywhere. The onsen is quite nice though, and the breakfast was relatively good. The staff was super helpful. It's not very expensive compared to other options as positive remark.

Need to improve on staff attitude. Not flexible to accomplish customer demand.

Our room had a nice view of the river. The room was clean but needed some restaurations and maintenance. The food was very good. The onsen area is clean ,but the window was covered with plastic so we didn't have a great view. Water also could be warmer in the rotemburo(open air bath)

Beautiful view

Plus the view from our room was gorgeous. And the food at the hotel was delicious Sleeping on futons was a little hard. And there were no breakfast options in the shop or around the hotel. For people who want a little breakfast

Super friendly and helpful staff. We arrived late at 1am. The staff still came out to help us register and arrange everything for us. The onsen is good. Less crowded we basically have the onsen on our own. Location is near eateries and 7-11. Properties were well maintain and sufficient facilities The outdoor onsen was closed

There is a izakaya next to the hotel and it was awesome

Superb

onsen is impressive, having a hot bath under Sakura tree , the view from hotel room is magnificent

Value for money

as far of my choice for this ryokan I was looking for something in nature, and surrounded by nature so what I like about the property is that I had a really nice view of zao Mountains and they’re pretty nice view of the river if it’s your first time you get the feelings of being inside a Japanese room sleeping on Tatami floor having all the experience location was great. I was around the end of the winter season and there is ski resort about 30 minute drive even less, and a very beautiful attractions nearby and amazing views. highly recommend to rent a car. If you’re planning to stay in this location rent a car from Sendai and drive to the hotel. It’s about 45 minute drive. It’s pretty rough but worth it. as for a solo traveler if you read this, don’t bother taking the traditional Japanese room just take a normal room and if it’s possible, don’t book this hotel try something else better it’s not the ideal place to stay to enjoy Hot Springs or more open air bath it is a little bit tricky photo you got here, but there are many places there are worth the money better than this place now that I have something bad to say about it, but you can make out of your money more I was looking for open Hot Springs baths this hotel got it, but not the best of it prepare to probably bring your own pillow because the pillow here is traditional and it’s really not soft and very hard made out of plastic The dinner is a little bit pricey for what you get. It’s better to go eat outside when it’s still open. They are many restaurants in Izakaya that are worth the back because the food is really tasty and local.

Staff will keep follow up to check on your arrival time. Informed that the public bath was closed during my stay and upgraded my room with nice bath inside. Spacious room.