Holiday Inn Express & Suites Acworth - Kennesaw Northwest by IHG

Clean and comfy. Very spacious suite.

Room was clean and AC was great

Break fast could have been better but was ok.

We had clean towels every day and breakfast was good.

Pleasant

Exceptional

The room didnt smell good at all and it took a really long time to check in which was a big inconvenience when I was exhausted and only stayed for a few hrs for sleep

Exceptional

Great visit and highly recommend this property. Carey was also very friendly and very professional! Thanks!

Great breakfast

It was clean Staff couldn’t speak good English

Clean hotel

I thought all and all the stay was great, I really like those coffee makers in the breakfast area, only really thought the internet was a little weak. But that’s about it. Thanks

Hotel was just ok. Nothing special. Front desk girl was a little off putting not welcoming of what you would expect from someone at a front desk being the first impression as far as attitude or smile or politeness. It was just kinda cold ish. The room was not cleaned the best, but it wasn’t horrible. The AC did not work well. Kept cutting off so the room was very stuffy. The breakfast was fresh and plentiful although the seating is a little crammed for a hotel that size. My 3 stars is just that it was ok.

It was so clean! The beds were comfortable and the staff were nice. Will definitely stay again when we are in that area. I wasn’t aware of the $100 deposit but it was a hold that was returned at check out. No big deal I just like to be aware of these things up front.

Our check in person was just lovely! So nice, especially at 1 in the morning. The rooms are large and clean is an understatement.

Very good

Exceptional

Superb

I have never had to rate a Holiday Inn Express at anything less than 5 stars but that changed. We were in our room and around 11:00 PM the smoke alarm started beeping a shrill beep every 30 seconds due to a low battery. We called the front desk and the gentleman said they would call someone to come fix it. Around midnight I went to the front desk and complained that no one showed up to fix it. He sounded like he had no idea what I was talking about. He was the only person there so he said he would call someone. If no one came he would have to come down to listen to it first. I told him come on down! Needless to say no one ever showed up. It beeped all night long and was still beeping when we checked out at 11 AM. When I told the girl at the front desk about it she apologized and then wrote it down so someone would fix it. He never left any note advising them of an issue. I should have been able to drive the rest of the way home that day but due to exhaustion we had to stop one more time and incurr the cost of spending another night. Who leaves 1 person in charge to manage an entire hotel on a holiday weekend?