Sapphire Addis Hotel
About Sapphire Addis Hotel
Set in Addis Ababa, Sapphire Addis features a spa experience, with its spa center, sauna and fitness center. Guests can have a drink at the bar at the property. All guest rooms at the hotel come with a flat-screen TV with satellite channels and a kitchen while selected rooms will provide you with a balcony. The rooms will provide guests with a fridge, an electric kettle and a mini-bar. Rooms are complete with a private bathroom with free toiletries. A buffet or continental breakfast is available every morning at the property. Sapphire Addis can conveniently provide information at the 24-hour front desk to help guests to get around the area. Bora Amusement Park is located 1.4 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Family friendly
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Bathroom door was broken
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In a well connected area Construction noises
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The room setting and the comfort of the bed 1. Access by lift from ground floor with transit on 2nd floor 2. The shower area had no screen to stop water splashing onto the bathroom floor
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Location Power shut down at night, terrible WiFi and no hot water
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What I liked the most is that the staff were welcoming and always ready to help. What needs to improve are" 1) cleanliness of the towels and bed linen - they are supposed to be white but look beige/ dirty and I had to use my own towel. Use appropriate detergents and improve the supervisory skills of managers to ensure these basic items are properly washed and maintained to a standard. 2) the bathroom has a consistent bad smell - again - sanitary engineers should inspect bathrooms on regular basis - at least once a month to solve such issues. There must be some water trapped and not properly draining.
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Very clean Breakfast needs to be improved
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Staff is so rude Didnt accept Amex card at property Didnt accept cash One room ready one was not ready Horrible experience Staff
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All services facility are amazing
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The location
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Everything about the property nice and clean stuff always available to help Nothing
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Breakfast and location were great
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House keepers didn't change the pillows/linen, just flipped them inside out.
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Thank you ms mariay was very helpful and very nice
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Front line and kitchen staff all the way to the cleaning or house keeping staff were very nice and cordial. I the beds.. comfortable as it gets.
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Quiet and comfortable. Good value and close to the airport. Hot water was lukewarm.
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nana
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Excellent
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Nothing
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Nice facility, but needs upgrades I love the continental breakfast and the variety of food selection
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The Warm welcome-The staff at the reception is fantastic,The service is excellent wether it is at the Restaurant ,at the Bar.Everybody is so dedicated and so professional..the security at the entrance is very good and polite and the housekeeping is excellent. Special mention to mariyamawit, and heman ,they are both great and so professionals..
